of TripAdvisor Travelers recommend this hotel
Excellent hotel we were offered an upgrade and the room was very large, The location is very good being near to the train stations, taxis are pretty cheap and are always waiting in the hotel car park. The staff were very helpful and friendly. Although we were only bed and breakfast the breakfast was excellent. I would recomend this hotel and would stay there again.
"Top shelf hotel with great service "
Stayed here at the end of a cruise from Japan, and had a wonderful experience. The property is first rate, and the staff could not have been more friendly, capable and attentive. I payed a little more to secure a club level room and was very happy with those facilities. Nice sized room, well furnished, very comfortable bed. Highly recommended.
We arrived at 8am at the hotel. The lady ad the reception was very helpful and friendly. We had our rooms within 20 minutes and with a room upgrade as well. Our whole experience at the Pan Pacific Orchard was excellent.
"Great hotel and location"
I have stayed here a couple a few times and have always been happy. A nice area, close to good shopping and eating but for me the pool and fitness room are my favorite parts. Staff are very nice and the businesses lounge is a good place to hang out.
The staff were so polite and helpful. You really felt cherished and valued. Marilyn and some of the other staff were so personable and really made the stay special. I was working and to know that they were there to help sort any issues - or to just be friendly was comforting. Arjun and Pauline in the bar were also very committed to excellent customer service and made eating in the hotel an option I loved, rather than it feeling like the easy/lazy choice. It was a real treat! The hotel was the quiet end of Orchard Road so walking distance to the Botannicals but also easy reach of all the shops.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM