of TripAdvisor Travelers recommend this hotel
Stayed at the Pantages for a night at the beginning of the month. Overall we had a nice stay. The rooms are very specious and clean (especially for a downtown Toronto hotel). The hotel is in a central location and you can easily walk to shopping/restaurants/ theatres. Front desk staff Sammy and Andre were very pleasant, welcoming and went out of their way to assist me in the business centre. The only negative was that the hotel uses a very strong perfume smell in the lobby - it was nauseating.
All too often you walk into a hotel and are met with courtesy. But when we walked into the Pantages Hotel we were met with courtesy and friendliness and fun spirits! Paella was amazing! She started our experience out in a fun spirited way and went above and beyond!! At checkout we expressed our gratitude for Pella's superb customer service skills! Honourable mention to Honoria and Adrian(') on checkout the next day. A lot of fun and obviously great people. Oh .. The hotel .... We really enjoyed the hotel! Location is great. Quiet. And just steps away from everything that is downtown Toronto!! Thanks Pella and everyone!
Booked this hotel because of proximity to Mirvish theatre, as we had tickets for the Bodyguard. We arrived early on a Saturday, but we given a great room right away! I booked well in advance, so I'm not sure if that was the reason for such a great room, but if you don't care about a view, ask for room 405. It was huge!! 2 bathrooms, separate sitting area, king size bed, and nicely decorated. Compared to some of the other bad reviews, I'm guessing this room has been refurbished recently, as it was very clean. We had a bed & breakfast rate, so the continental breakfast next morning was included, which was quite good. I would very much recommend this hotel, based on our experience for the room we were given, and all the staff we encountered were very pleasant and helpful.
"Every thing was fine, great location"
Pella on the front desk was very pleasant and helpful.She took good care of us on the check-in and check-out the next day. Wish all front staff at other hotels had her personality and cheerful attitude. The room was very clean and well appointed. Great location for The Bodyguard show and Eaton Center.
Have stayed at this hotel off and on for several years, great location to shopping, theatre, restaurants, was there yesterday, wow how things have changed, room as very very tired, lobby tired looking, hotel needs a makeover big time, hallways with stained walls and carpets, had to call housekeeping several times for towels, I guess that is the uncharge for pets they steal towels and face cloths and bath towels, shower leaks, and needs a through cleaning, mold an issue staff are okay, this hotel takes pets but I was in sticker shock when checking in, that the policy has changed, now they charge 100$ for pets, OH MY GOD this is highway robbery....when I asked about why the new uncharge from the past of 30$ to $100 was told new management new policy will not recommend this hotel ever again.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
Located in the heart of Downtown Toronto, the 4 Star Pantages Hotel is steps away from the best shopping, dining and entertainment the city has to offer. Whether traveling on business or for pleasure, Pantages Hotel has everything the experienced traveller needs for a stay in Canada’s largest metropolis.
The guestrooms at Pantages Hotel offer travellers spacious and comfortable accommodations featuring suites with European kitchens, ensuite washers and dryers, luxurious beds and modern décor. Specialized services and amenities available to all guests include, valet parking, a fully equipped business centre and fitness facility as well as complimentary high-speed wireless internet and local calls.
The Village Spa, formerly Shizen, is located on the fifth floor of the hotel. Offering services with a blend of both ancient traditions and modern healing rituals. The Village Spa specializes in seasonal treatments, massages, facials, body treatments, manicures and pedicures, and aesthetic treatments that support your ultimate health and well-being.
Only 300 m from the Pantages Hotel Toronto Centre, discover vibrant Yonge-Dundas Square, a popular area featuring shops and entertainment options. Ryerson University is within 500 metres, while the historic Canon Theatre is within a 2-minute walk.