of TripAdvisor Travelers recommend this hotel
"Cool atmosphere and super close to the subway!"
I stayed here just this past week and thoroghly enjoyed my stay. I was visiting for business and loved the vibe! It's super close to the subway and once on the subway the ride to Manhattan took about 10 minutes. I would definitely recommend this if you are wanting to stay away from some of the hustle and bustle of Manhattan but still want to easily travel in to the city. Also, we ate at the restaurant (Mundo) in the hotel for dinner and it was delicious! Staff was super friendly as well.
"A Place to Sleep"
Our flight arrived late. The drivers GPS took us to the wrong location. He called the front desk to get directions and the hostess was rude and didn't want to be bothered. Myself and the passenger behind me heard her say to the driver.."What the hell is your problem'", then hung up. Our driver was furious. I offered his information to the manager on a later date. One morning I was going to wear a bracelet and decided not to. Being a business traveler, I am very specific about where I keep things and can be compulsive in organizing. The next morning I went to wear the bracelet and it was gone. I called downstairs and was told the manager was busy and would call me back. An hour later I went down and the hostess confirmed she was the kne who spoke with me, and called the manager to the front. At this time I realized my concern was never relayed to the manager as she did not know about the situation. The extent of the resolution was to call the home of the housekeeper who was off from work, hear her say she would never steal, and the manager to call me and let me now their staff wouldn't take my bracelet. I advised I was writing a review on TripAdvisor which promoted a request on how she could settle the matter. As I was not looking for something for free and not sure what the manager was capable of doing to resolve the issue since she did not offer anything, I was left feeling that no one cared. And, this pretty much sums up my review from start to finish...that no one really cares at this hotel about the guest..from start to finish..there was complete indifference. You pay to lay your head on their pillows and that's the sum of it.
"Great space not far from Manhattan"
The eclectic style is unique and inviting. The staff are warm and professional, starting with the front desk and especially Precious Gillis who helped me with altered booking and no drama. The events team with Daniela ndvJuan were very accommodating with our 4 day hair styling seminar Thanks
"Best kept secret in Queens!"
We absolutely LOVED this hotel! We had two rooms, one being the Manhattan Loft and the other being a standard two full bed room. Both rooms were nice. The Manhattan Loft was located on the 5th floor and we did have a nice view of Manhattan. The subway is directly across the street, which was very nice. We will definitely be back 🙂. The design of the hotel is unique, which was part of the reason we choose to stay here. The staff is pleasant and even provided umbrellas for us one of the days, which was greatly appreciated!!
"Diamond in the rough "
The decor and feel of the hotel was funky, chic, quirky and unique. You wouldn't think to find a fun and trendy hotel in such an industrial area. The bar itself was impressively designed. Although we had a short stay our visit was fun and memorable. My only critique is there was no parking lot available for guests only street and metered parking.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM