"Run down, horrible service, wrong room, room service gets behind and doesn't clean"
We carefully booked our family vacation, received the wrong room, was given a cot, glass in parking spot from arrival to departure, late room service, spent full day at seaworld came back to uncleaned room and a knock on the door at 6pm wanting to clean our room. Not very friendly, was not a resort feel. I wouldn't recommend. Very expensive for cheap food - $15 for a turkey sandwich with kraft cheese - not even real cheese. Yuck. Very disappointed.
"Horrible service. Run down, in need of makeover"
After waiting hours to check in, past check in time, that was only the start. Immediately after getting to our room, my husband noticed syringe caps on our patio. We called management and they offered us a bottle of wine and free parking.... With a clean up crew. No room change. We spent the following day at the pool where not one employee was in site the entire day. No working bar, towel check in or food service anywhere near the main pool. Kinda strange for a 4 star resort. If your going to pay the money book elsewhere.
"Great Location, But Somewhat Dated"
Paradise Point has a great location in Mission Bay Area of San Diego, which would be hard to duplicate today. Finding your way around is not always easy at night -- the lighting is poor and signage is almost non existent. The biggest issue is the rooms, which although updated are not completely current. There are few plugs available for electronics, none near the bed, and the wifi operated at circa 2000 speed. Somewhat disappointing, given the potential of the location.
I was a frequent guest of Paradise Point /Vacation Village in the 1970's and 1980's when my children were growing up. Now in my sixties, it was still a wonderful experience with a thoughtful staff and fun on site experiences.
"Stay with Style"
I consider it hidden paradise gem. The service and the quality of the resort over exceeded my expectations. I booked online, as the days got closer I called and was assisted by JODI who was superb with the friendly and helpful service. I feel like sending her a bottle of choice, if allowed. Thank you again Jodi.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM