of TripAdvisor Travelers recommend this hotel
"Beautiful Hotel, Best Location Of All"
This hotel is really beautiful although not really brand new (wall to wall carpet needs refreshing) and it has the best location in town 20 mn walk from literally everything. We visited all landmarks and went to numerous restaurants always walking. The interior decoration is classic and elegant and the staff treats the guests as if they were royalty. We enjoyed the indoor pool a lot, for families this features is always important. We had breakfast at their Nomi restaurant and it was very simple but very good. Highly recommend this place for tourists wanting to explore the city.
"Best Location in Chicago"
Chicago's Michigan Ave. and Water Tower are ICON's and this Hotel is right in the middle of all the action. Some of Chicago's most famous steak houses's are within walking distance along with the very lively Rush street. I have been to the Park Hyatt Chicago 3 time and on this visit the remembered me and my family. First Class all the way!!
"Great choice for Magnificent Mile"
Stayed here for a wedding over a long weekend. Property is excellent -- service top notch, what shortcomings popped up were quickly and professionally remedied. Facilities are nice - gym larger than average, with great new machines - but showing their age in places, especially furniture / fixtures in the rooms and public spaces. Rooms could be bigger. NoMi breakfast fantastic, had drinks and snacks in the lounge one night as well - comfortable but nothing special. All in all though, will likely return when next in Chicago. I liked the Gold Coast location and the professionalism of the staff.
"Disappointed Platinum Member"
I almost always stay at Hyatt properties for my business travel, so when I booked a night in my hometown for friends, I was expecting the same high quality as I usually receive. While the service was excellent, the room left something to be desired. There was a sulfur smell (rotten eggs) coming through the vent at night (and I wasn't about to switch rooms at 2 AM) and a significant leak in the bathroom, rendering one sink useless. I typically love Hyatt properties, but was embarrassed while hosting friends.
"Gold Coast Hotel"
It's a nice hotel- sadly some of the guests just think they are so special... but it's a Hyatt... it's nice but you are the same as me, the same as the man begging on the street. You are no more special than anyone else. I don't care for people who act like they are better than others so... I don't know- I love the location, view, etc... but if the clientele is going to continue to think they are all that I may have to find a new place.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 1:00 AM , Check-out: 12:00 PM