of TripAdvisor Travelers recommend this hotel
"Very Satisfied "
2nd stay at the Park Hyatt. This time in a Grand Suite and I was very happy. Everything went smoothly and friendly from checkin to checkout. The suite was awesome. It was big, modern, cozy, clean, and felt luxurious. The bed, again, was heavenly. The Geneve sound system was nice but it would be nice to have AUX or Bluetooth connection to connect my device. The whole hotel and room smelt good and was very clean. This time I tried breakfast in room. The breakfast came exactly at 7 AM as I ordered it. Food quality was good and tasty but the selection was limited (at least for the Diamond breakfast option) The staff checking me in was very friendly and welcoming. Overall, a great stay, which totally topped my previous one. Can't wait to come back.
"Perfect location, great sushi all day"
Just west of Michigan Avenue. Very high end. Very quiet. Extremely accommodating staff. Good to get to different places from. Rather than use uber I would suggest a cab-they are there in an instant, and know their way around town.
"Poor food and service at the Bar..."
Bring your food. The hotel is good, the location is excellent. The staff are great. But the food and the service at the bar was terrible. Don't even attempt to eat the Sushi there. Other than the fact that the food was terrible, it was super expensive. So bring your own food. Plenty of restaurants and bars around within walking distance. So no need to worry. The hotel is very quite and not much is going on at the hotel. The location is fantastic...
I have still only been in Chicago once but this hotel made the experience special. Great location. Great service. Great rooms. I hope to go back some day and experience more of the same. The water Tower is near and shopping is everywhere.
Great hotel in a great location. Excellent service, nice rooms with great amenities. Best Sushi restaurant in Chicago and a great bar. Top notch Concierge service made it easy to make restaurant reservations even during the huge convention weekend.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 1:00 AM , Check-out: 12:00 PM