"Nice Hotel but Not Quite So Central"
Stayed here during a trip to Melbourne as I have Hyatt status and the room was easy to book online. I booked a Spa Room on the 12th floor -- ended up with a corner room with a nice view of the city. Pros: - Nightly turn down service & restocked supplies/towels - Well maintained property, but feels slightly dated in terms of overall design aesthetic - Gave us a nice bottle of sparkling to celebrate our anniversary (and a nice note!) - Great pool and spa/workout areas on the 9th floor (free to use for guests) - In room Bose Bluetooth speaker (was nice to stream my Amazon music at night for added ambiance) -- this was my favorite feature - Impeccable service and housekeeping - Great city views from higher floors, but the location is a bit far from central Melbourne, so prepare for tad longer walks to get to the main sites. Cons: - Visited the women's steam room twice. The first time it smelled strongly of mildew. The second time, most of the mildew smell was gone, but I still could smell it a bit. - No cold towels or ice bucket next to the steam room and sauna-- a nice touch I love in a day spa (that was missed here) - Not enough electric outlets -- only on one side of bed and none around the work desk (this was my biggest pet peeve!) - Unsupportive pillows. Some people like feather pillows -- I had a hard time sleeping on these, even with some extras brought to my room - The room doors dont seem to have a stopping mechanism such that they slam shut. This was quite disturbing in the morning to hear when someone entered/exited a room. Overall, nice property that I'd recommend for business or if you want a day or two to enjoy the say spa facilities in Melba.
"A little tired, but still a beautiful hotel."
We stayed at this hotel on our wedding night back in 2005, and decided to visit again for our 11th anniversary just recently. The hotel is looking a little tired, compared to how it looked back in 2005, but it is still a beautiful place to stay and we thoroughly enjoyed our night. We stayed in a King Club Room, and used the Club Lounge for afternoon tea and again for drinks and canapes before we dined out (had to dine at another hotel because the Park Hyatt's restaurant 'Radii', is closed on Sunday evenings). The Club Lounge is a lovely quiet place to sit and chat or read whilst partaking of some delicious scones, jam and cream and a cup of tea! My only criticism in terms of our room, was the pillow situation. The pillows on offer were far too soft, and as a result, I had a shocking night's sleep and ended up with a really sore neck. Other than this, we loved our stay and would certainly stay again.
I arrived last Sunday with 6 friends for high tea. We had to ask for the tea menu & the tea didn't arrive until 10 minutes after receiving the high tea stand. Sandwiches were very tasty especially the chicken & avocado. The waiter explained what was on the stand, a meat pie which looked like a sausage roll. All cakes were stuck down onto the plate with a blob of cream which made the pastry on the pecan pie & lemon meringue tart very soft, this was also the case with the macaroon.....no need for cream when white chocolate could have been used to hold the cakes in place. There was no wow factor. The scones had not been cooked next to each other hence they were not straight & had been coated with a glaze which was very disappointing. Took a while to attract the attention of any waiter to get the bill. Chefs standing around looking at the scones with little to do.
"NO ROOM SERVICE FEES EXCELLENT"
This has always been my favorite hotel in Melb even though it is slightly outside the CBD but is a lovely low rise upmarket gem. The huge ship like marble laden entrance is looking a bit Shanghai circa 1996 but the rooms are lovely. The twin rooms have small beds by five star standards though they can put together. The adjoining door allowed noise from the next room. My check in person was terrible but management made up for it. Main advantage is they do not have those ludicrous room service charges which can see you pay $30 for a $5 piece of toast elsewhere. NO excess room service fees at all so well worth it just for that and other top hotels should take note. On the minus side the remote controls for TV are so clunky that is is too frustrating to access the entertainment system. Overall a great hotel in the past needs to keep on top of its game to stay there.
"The very best hotel"
The hotel was everything we could have wished for. The staff were to helpful, kind and always had a smile. Our room was very clean, we had fresh sheets everyday. When we arrived in a taxi the doorman was always there to open our door and take our bags into the hotel for us. This is the very best hotel we have ever stayed in. We enjoyed every moment of our stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM