Good but/ not great. Good for business travel - rooms have good desks and chairs. Location is a little bit off to the side and no good views. But the rooms are good and curtains make midday feel like midnight.
"Luxury Off the Beaten Path"
We love Hyatt and were looking for something high end. We booked a Terrace Suite and were blown away. The suite is a sitting room and King bedroom connected by a corridor which includes the bath/shower, separate toilet and ample storage. It is easily 60 feet long and about 15 feet deep, with a terrace slightly larger again! Service was exceedingly friendly and professional, and the welcome bottle of wine (we are Hyatt Platinum) was a nice touch. Radii, the main restaurant and bar is a beautiful space, but is unfortunately closed for renovations the first two weeks of January each year for "sprucing up". Service was provided in the Trilogy Room (a former restaurant space, now function room) and while the ambiance suffered a bit, food and service were uniformly excellent for breakfast (buffet) and dinner. The staff were always more than happy to chat, and the three rotating Maitre D's always took the time to make sure everything was as it should be. Be aware this hotel is HQ for ESPN during the Australian Open so it might be best to avoid those three weeks. Our only negative observation is that it is located just a bit too far from the CBD and Southbank restaurant/entertainment complex along the Yarra River to be walked comfortably in the heat of a Melbourne summer, but it is only about a five minute walk to the first tram stop inside the CBD Free Tram zone. As it is located in the "government district" there are no noisy neighbours to be concerned with, unless you are bothered by the bells from the adjacent St. Patrick's Cathedral on Sunday morning.
"The only place to stay in Melbourne"
The exceptional service, luxurious facilities and ideal location of the Park Hyatt makes it the best place to stay in Melbourne. Even though it is in the CBD and walking distance to all sights, it is tucked away from all the hustle that you forget that your actually in the city. Also, the packed picnic baskets are perfect addition when exploring the neighbouring parks.
Went here for High tea in the "Garden Room". For a 5 Star Venue, the chairs were worn and service was poor. During entire 3 hours we were there, no drinks were offered other than a refill of water, you had to request some tea which came as one sort only. Surely a combination of flavours should be available, after all it is "High Tea". The High Tea cake stand was a little bland. All white bread, and a variety of 4 flavours, allowing a person, one finger of each flavour, Nothing sophisticated about the flavours and heavy mayonnaise and cheese rather than light and elegant. Cakes again were a variety of 4 types with one miniture canape per person of each flavour and 2 types of scones. Have been to many High Teas but this one was seriously lacking.
"Breath-taking views and brilliant service!"
We were staying here for our 1st wedding anniversary and it brought back so many fond memories! The staff are always so welcoming and helpful, not expecting anything in return for their assistance. The room service is always prompt, the gym and pool are clean and inviting, and our room had all the luxuries you would expect from Hyatt. We will be coming back!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM