Located in one of the Great Wine Capitals of the World, the hotel is situated in the main business district in the centre of Mendoza, in front of Plaza Independencia.
of TripAdvisor Travelers recommend this hotel
"Amazing stay at a beautiful hotel"
Unfortunately we only spent one short night at the Park Hyatt Mendoza due to travel arrangements but the hotel was beautiful inside and out. The service throughout our stay was amazing and if you wish to explore the surrounding neighbourhood there are many amazing cafe's and restaurants nearby.
"Ruined by the final touchpoint at checkout"
Right up to the point of checking out, I told myself that this hotel was getting five stars from me, despite a few minor imperfections. Unfortunately the final touch point at checkout left a bad taste in my mouth. When I first checked into the hotel, I was told by front desk that breakfast was included in my rate during my two-night stay. I was a little surprised as I had booked each night under a different rate and only the second night included breakfast. When I asked if it was for both nights, front desk confirmed it, so I thought perhaps I remembered wrongly. But just for verification, before heading down for breakfast the first morning, I called guest services to check again, and they confirmed again that breakfast was included in both nights. At the restaurant, I asked if I needed to sign anything after I was done with breakfast, and the server replied that it wasn't necessary as breakfast was included. The message I got from different sources was surprisingly consistent. Yet at the point of checkout, I was charged for breakfast for the first night. I informed the agent, Sabrina, TWICE that I had checked this with various colleagues of hers and was told that breakfast was included in my rate for both nights. She ignored me both times and simply repeated that breakfast wasn't included in my rate the first night. While she's probably correct and all her colleagues were wrong, she didn't even bother to ask who I had spoken with, and failed to check before insisting that I should be charged. Not to mention that she also didn't understand a request I had about billing and printed my invoice wrongly. The final touch point is almost always the most important as that's probably what the guest will remember most clearly. Unfortunately for me, it single-handedly ruined my impression of the Park Hyatt Mendoza.
We probably had one of the best experiences at this hotel ever. The staff was more than accommodating and informative. The room service, restaurants and spa were all excellent. They even surprised us for my Fiance's birthday which was so sweet. We also enjoyed the casino being attached to the hotel. Not too far from the wine regions. Highly recommend this hotel.
"Loved our stay while in Mendoza"
My wife and I traveled to Chile and Argentina for our honeymoon. We spent three nights at the Park Hyatt in Mendoza and absolutely loved it. The rooms were nice, the restaurant was fantastic, and the service was exceptional. We will definitely be back on our next visit.
"best hotel & guest care in Mendoza"
Talk is cheap! Stay at this Hotel & experience Park Hyatt Luxury. If you don't have a solid agenda, this Hotel excels in customer care & guest relations while advising guests on tourism, wine visits & dinning. Check out Carlos the concierge & his team for a consultation. For those that require a little more, they offer a guest relations specialist, i thinks her name is Jessica, Look her up, she takes customer care to the next level when it comes to advising guests on tourism & leisure. The Housekeeping @ this Hotel is spot on, this service is what you would expect from a Park Hyatt. The Spa is above average. You get a good feeling @ this hotel, its a very good product. I was impressed & will stay @ this hotel again if i visit Mendoza again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM