of TripAdvisor Travelers recommend this hotel
Stayed here for 2 nights in October 2016. Very large and comfortable room on the 82nd floor - we loved it, although the view wasn't spectacular as we were on the "wrong" side of the building. The location is right in the Pudong business district, at some distance from the nearest subway stop, so be prepared to walk (which the overpasses make quite pleasant) or take a cab to get to the city center.
"Looks better than it really is..."
I stayed here for 1 night on business, and based on the reviews, I had high expectations. The hotel comes across as sophisticated and for the privileged as one has to be whisked up a discrete elevator to the lobby on the 87th floor. And, given the height, one does have magnificent views of Pudong and Puxi side on a clear day. I was given room 8407 which is tastefully appointed. It was difficult to find as they use mood lighting in the hallways, so coupled with the small numbers, I had to bumble my way around. The room is modern with again, good views. The bathroom is a decent size although they put the toilet on one side of the room while the shower and bath tub is completely on the other side of the room (odd). Where the hotel falls down, is on the little things. For example, - TV remote doesn't work - Alarm clock kept going off despite trying to turn it off - No hot water - Shower floor is stone but is extremely slick as I almost slipped twice - Fitness center is tiny with modest amount of equipment The hotel is nice, but there are much better luxury properties in Shanghai.
"Excellent Hotel in the Heart of Pudong Shanghai"
This is one of the best hotels I have stayed at in Shanghai. The location is very convenient and the hotel is amazing. The staff are very friendly and the rooms are clean, big and comfortable. I highly recommend this hotel to everyone whether you are traveling for work, pleasure, alone or with a family.
"Great Hardware, softr ware needs improving!"
I love the hotel, I am a frequent visitor to the Grand Hyatt in Tokyo and so am familiar with the vision. I advise you to continue to improve staff training as the service levels fall a little short, English language level, politeness, knowledge of the product and guest services etc.
If money is no object, this hotel is a must for your next Shanghai visit. The views are amazing, rooms luxurious and peaceful. Staff is excellent except during breakfast. Would be nice if spa had nail salon.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM