of TripAdvisor Travelers recommend this hotel
"Excellent service, stay"
Centrally located, convenient walking to market, massage, shopping and conveniences. Customer service is excellent in every way, at every touch point, Check in at comfortable living room setting with delightful welcome drink, hotel recognized birthday and delivered cake to room, excellent breakfast with one of the best gluten free breads ever, great fresh fruit selection, staff happily made fresh carrot ginger apple juice. Fresh ginger Lemongrass tea. Appreciate nice qualité yogurt and fruit compote. Breakfast overlooking reflection pool and banyan tree delightful - a little oasis. It's not about quantity but quality selection. We were originally scheduled to stay the méridien where we experience problem in room. This shift in hotel has been so worthwhile. Nice interplay with water and pools in the architecture. We stayed in a suite- well appointed with all convenience and nice bathroom. Air conditioning worked well. All in all a great stay. We would stay at park Hyatt if we came back.
"Stunning hotel as a base for visiting Angkor Wat"
This is a beautiful hotel, lovely surroundings. Our room had everything we could want, it was spotless. The breakfast was excellent, everything was very fresh. We had a meal of club sandwich and spring rolls in the beautifully decorated and comfortable bar. The staff were very helpful. This was a great hotel in the centre of Siem Reap, just minutes walk from many of the best restaurants.
Excellent hotel with beautiful rooms and excellent service all around. This hotel is also in an excellent location with easy access to the town and to the airport. Special welcome and check in was a nice surprise making you feel like you are ready to start your adventure in Cambodia.
I had a pleasant stay in the hotel. Very attentive and friendly staff. Very nice modern décor. There is a special section for check-in. The facilities are also convenient. Location is in the middle of the town and close proximity to Angkor Wat. Will definitely return to this hotel.
"5 star service, but with issues"
It's difficult to give this rating because the staff were exceptional. The AC in the rooms do not work very well making it extremely humid/muggy in the rooms. It was so bad in our first room that we requested to move and they very kindly did. The second room was better, but still humid unless the AC was set at 18 degrees centigrade and the ceiling fan turned on. I realize that it is a humid environment, but when the humidity in the room is higher than outside then that's a problem. Rooms are good sized with a nice bathroom and shower. Food and service in the Living Room was excellent. Recommend with reservations.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM