Park Hyatt Washington is a business-friendly hotel located in central Washington, close to George Washington University, White House, and United States Capitol. Additional points of interest include Supreme Court and Lincoln Memorial.
Dining options at Park Hyatt Washington include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool and a fitness facility. This 5-star property has a business center and offers small meeting rooms. This Washington property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. ;Wedding services and tour assistance are available. Additional property amenities include valet parking, a concierge desk, and multilingual staff.
Beds come with premium bedding. Bathrooms feature phones, makeup/shaving mirrors, designer toiletries, and bathrobes. In addition to complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions are available in guestrooms. Air-conditioned rooms also include desks, electronic check-out, and electronic/magnetic keys. Guests may request irons/ironing boards, hypo-allergenic bedding, and wake-up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) are available on request.
Fantastic stay in every way from start to finish. Will always stay here when I visit DC!Comment of F. Suzanne , United States the 2014-10-29
"Good hotel, bad breakfast"
Hotel and staff are very nice. We got an upgrade to a suite and that sweetened the stay. I would not compare the Park Hyatt to their premises in Asia or Europe (much better), but it was a good stay. We got very early check-in, good gym, friendly staff. Location wise the Four Seasons might be slightly better for evening excursions ... Breakfast at the ParkHyatt was not good. Neither the service nor the food selection was appropriate. Even so it was included in our rate, we only went the first day and for other days went to Starbucks.
"Overall Good Stay"
Overall, staff at all levels were friendly, courteous, smiled, greeted you as they passed. I enjoyed the pool and fitness center. The room itself was comfortable, I enjoyed the soak tub very much as well as the included internet access. The air conditioning in my room didn't seem to work too well, perhaps because it was so hot outside. I had it set to 65 (normally at home I have it at 70-72) but I woke up repeatedly during the night due to being overly warm. Additionally on our fourth night stay we came back from dinner to discover a roach in the middle of the bathroom floor (I do not exaggerate when I say it was the biggest I've ever seen, it was at least 3 inches x 1 inch in size). We quickly killed it and alerted guest services who sent up the housekeeping supervisor. We were told that typical policy would be to move the guests to another room, however the hotel was supposedly fully booked and we couldn't be moved. In exchange we were given a $70 credit on our 7 night stay for this issue. I don't know if that was a "nominal" offset to seeing one big roach and wondering how many others we didn't see. Needless to say, we left nothing else on the floor the rest of the stay and checked the rooms over and over the remainder of our stay, which made us less than comfortable. Aside from being left in a room where at least one (large) known cockroach had resided rather than being moved, the next worst experience was frankly sleeping. The pillows absolutely deflated to nothing as soon as you lay your head on them. I typically only sleep on one medium/firm/standard type pillow at home. There were four on our bed and we each took two to sleep on. Even with two of your pillows, the thickness wasn't the same as my standard pillow at home, it felt like my head was flat on the bed, which wasn't comfortable. So other than the first issue I mentioned here, I'd say you need to invest in better pillows, at least ones that don't go flat. Second for sleep would be the bed, it wasn't horrible, but it wasn't that comfortable either. I wanted to go to the bar for drinks and found the bar at the hotel to be the most oddly set up I've ever encountered. There were five seats on the two open sides of the bar. Out of the seven nights we stayed, we tried three times to go to the bar. Twice both sides had four people on each side, one night all five seats on each side were full. Why would you have a bar that only seats a total of ten people and then divide those into uneven numbers on each side' You only have seating for four couples of two and two singles' What happens when a group of people want to go to the bar' Oh well' Very disappointed. We were going to ask to be seated just for drinks but the waitress we encountered seemed a bit frazzled that evening so we just left. Ignoring the bug incident and pillow issues, overall the hotel was clean, staff were friendly, the room was more or less comfortable, and it was in a great location to Dupont, Georgetown, Metro’s, and bike rental facilities. For most of the seven night stay we walked everywhere, even down to the National Mall and downtown shopping. Perfect for convenient access to many great DC restaurants and shopping venues. We would stay here again.
"very friendly hotel in DC."
the front desk service was very friendly and helpful in Park Hyatt Hotel DC, we will come back very soon. the dinning area is perfect and very quick house keeping service and personal take care if you lost anything in room, they will contact you very fast too.
"Awesome bar and solid drinks will make you like the hotel"
So you need a drink to love the hotel! Luckily the bar in the lobby is awesome, and old fashioned kicks butt! Otherwise hotel is just like, not love. It is very well located and due to booking via AmEx Platinum I got upgraded to a suite and free breakfast. Suite has a separate living area and a bedroom with a giant bathroom that looks spa-ish. The catch is that walking closet is in the bathroom, and there is no door in the shower, so all your stuff stays wet. Couple this with humid June weather, and don't bring your decent wardrobe. The bed was very comfortable for me, pillows and all. What really took away from the experience is restaurant service. Don't want to go into details, but staff was busy spacing out or socializing rather than waiting on customers. Step this up a bit Hyatt! Otherwise thank you for a pleasant stay.
Just stayed here last week and what a fabulous hotel -- the staff are probably the best I have experienced in a lot of years (and I do a lot of travel). The architecture and interior design is refreshing, modern and well thought through. What a lovely experience.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM