Fantastic stay in every way from start to finish. Will always stay here when I visit DC!Comment of F. Suzanne , United States the 2014-10-29
"Check with the hotel to see if their construction-renovation is complete before you stay here"
I booked months ago but it was only when I checked in I found that most of the floors of the hotel were under major renovation. This renovation will impact your stay. There are several other options in the neighborhood . Check them out first
"UNDER RENOVATION DO NOT STAY HERE UNTIL COMPLETED"
Noisy room during the day as hotel under renovation; spotty water service during the day--one colleague had water dripping from his bathtub light fixture. Its a mess. All this and they charge full tilt. Ridiculous.
"Hospitality at its finest! "
My husband and I strolled in to visit the hotel last night while we were actually staying at the Fairmont. We noticed the lobby and other areas were being renovated. It peaked our interest to keep looking around and as we were walking through the lobby we ran into a gentleman named Chris. He told us he was one of the Chefs and asked if we needed help. We told him we were staying across the street but wanted to take the opportunity to see the hotel since neither one of us had seen it before. Chris was perhaps the most warm and friendly Chefs we've ever met! He took the time to show us around, tell us about the fabulous cheese displays he does every week and what plans the hotel has to upgrade the lounge area also shared the renovations plans including the recent guest room upgrades! He had a sense of pride sharing this info with us and you can tell he truly loves his job! He made us feel so welcome we didn't want to leave! I just want to thank him for taking the time to talk to us. We weren't greeted by a salesperson but Chris did a fabulous job selling us on the hotel! You should be proud to have him as part of your team he made a lasting impression on me and my husband! I'm a meeting planner and so is my husband and we plan on booking business with Hyatt in the future. Thank you! LB
The hotel is pleasant enough but having stayed in equivalent 5 star hotels across the globe I was expecting more for my money. It was our Wedding Anniversary and the hotel did absolutely nothing despite requests from myself prior to our stay. We stayed in a junior suite and the room was a decent size but the bathroom was dusty. Other than that I can say the hotel is in a great location for exploring Georgetown and about 15 mins walk to the White House.
"One of the best hotels we've stayed in: period"
We loved the hotel, from the moment we went in the understated lobby, though with the steps down from entrance with bags, we were kindly assisted by the doormen et al. We got kindly upgraded and were bowled over by the suite room and the cavernous bathroom! My daughter loved it and so did my wife. The Blueduck Tavern is superb and we had an unbelievable dinner there, great chefs but one of the dishes was slightly salty but otherwise fantastic from start to finish. No wonder Joe Biden loved this place. The swimming pool was small, but we didn't mind it. It was mostly empty and had a view above which was great when floating.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM