"Best hotel in Europe and probably in the world - property, service, food... everything"
I have been a regular at this hotel for many years, albeit slightly less frequently in the last 12 months. But it still feels like home away from home. Modern but welcoming rooms. Excellent showers. Great service from check in, to room service - nothing is too difficult including breakfast at 0500, great food including one of the best burgers in Switzerland, efficient house keeping, user friendly gym and check out. All the staff are professional, friendly and can't do enough to make every stay special. Location is very central. 5 mins walk to the main square Paradeplatz... 5 mins to the Lake... 15mins walk to the main station or 5 mins by tram...
Was at this park hyatt and I have to say it was an amazing experience. It's located not far from lake Zurich and near an upper class shopping district. They were all extremely kind and willing to help. The room service was very quick and the hotel was in amazing shape. The room was not lacking anything and there was nothing that didn't work. Would deffinetely recommend!!
"One of the finest hotels in Europe"
Having spent the better part of last year in Switzerland for work, I'm probably more familiar than I would like with hotels in Zurich, but I can say without reservation that every stay at the Park Hyatt was a pleasure. Rarely have I felt so well taken care of by hotel staff, who genuinely care about making sure that their customers are having first rate experience. In typically Swiss fashion, great attention is paid to minor details that may seem unimportant but add up in creating a unique experience. I loved the Nespresso coffee choices, for example (thank you for including a decaf option), and the fact that there's a mini panel door you can open to let in fresh air when you feel like it. Plus the Sprüngli chocolate in the minibar! I went through more of those than I probably should have... The front desk is very helpful and informative and you can tell they really invest themselves in each individual customer. One day when I was checking out I made an offhand comment to one lady at the front desk about how I wished to try Läderach chocolates but never had time to get to the store, and the next time I checked in (over a month later) what did I find in my room' A nice basket of chocolates from Läderach with a handwritten note from the hotel staff. You don't get these fine touches at other hotels! The cleaning staff also deserves great credit for doing an excellent job, and I *love* the fact that the hotel gives you the option to select a time for the cleaning service to come every day (and perhaps unsurprisingly for Switzerland, I found that I could set my watch according to when the cleaning lady knocked on the door). And no review would be complete if I didn't mention the food, which is fantastic. They have lots of options from multiple restaurants that really give you a feel for different kinds of Swiss cuisine. A lot of the dishes are based on classic German recipes but the chefs are creative, including interesting curries and mustards in some of the dishes to spice things up. Some of the dishes even had echos of amazing meals I've had in New York at Eleven Madison (my favorite restaurant in the city, and which perhaps not coincidentally is managed by a Swiss head chef). As other reviewers have mentioned, the hotel is on the expensive side, but frankly we found other hotels in Zurich to be in the same range, and at the end of the day if you're going to be spending a lot to stay in an expensive city, you might as well enjoy it. And I promise you that will enjoy your stay here.
Spent the Christmas holiday at the Park Hyatt and enjoyed my stay. As expected for a Park Hyatt, the furnishings and service are top notch. I typically make use of the concierge to make arrangement for guided site seeing tours and they came through (under late notice) with booking a nice tour of Jungfraujoch for me which I enjoyed. I enjoyed the Hung'ER restaurant concept - good meat and trimmings. I also enjoyed my hot stone massage at the spa. Now one thing to note: the spa is a bit small. This in no way detracts from the experience or the quality of the masseuse, but something to be aware of. In other 5 star hotels, I am accustomed to a larger spa with more substantial swimming pools and waiting/resting areas. Housekeeping was quite fine - barely noticed they were around. Room service was also quite fine - prompt and friendly service. Location is fine as well. Just steps from the lake and a short walk to the shopping areas and old town. When visiting Zurich, it is difficult to go wrong with the Park Hyatt - highly recommended.
"Fantastic Hotel, rare to see so much quality"
We stayed with some friends 5 days at the Park Hyatt in Zurich and I was stunned from the quality provided and the friendliness and professionalism of the team, I loved every minute I spent in the hotel. The room, spacious, wonderful bedding, a huge TV and even a small TV integrated in the bathroom mirror (I love this), enough storage, a feeling like you don't want to leave anymore. Nespresso Coffee with 3 different flavors and the same for a high quality tea brand. Big bathroom with plenty of space for the toiletries, mini bar, in-room safe and hot water kettle available goes without saying. The restaurant with a really nice breakfast buffet, well, on the cheese platter we could work on, a very small variety of cheeses and this every day. The rest of the buffet was nothing to complain of, variety and quality was second to none. The fried eggs were the best I have ever eaten in a hotel, every day the same quality! I was a cook once working in a hotel, too, I know that fried eggs most of the cooks do not put much effort in. The front desk were extremely friendly and check-in as well as check-out was flawless and with a smile on the face of the team members. The only bad part of our trip was that we had to leave again. Thanks to the Park Hyatt Zurich and the fantastic Team for the great experience we were to encounter, we hope to be back soon.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM