Brilliant hotel so central friendly staff could not have chosen a better place to stayComment of Q. Emma , United Kingdom the 2016-04-20
Fantastic location, friendly staff. Good value for money. There is no free wifi in the hotel which was unexpected.Comment of K. Christine , Ireland the 2014-06-08
Alles war Super gut! Nur das Parken mit eigenem Auto war Super teuer...Comment of W. Margarita , Germany the 2014-06-07
Superlage direkt am Alexanderplatz, U-Bahn 30 Meter vor der Hoteltüre - Linie Pankow fährt zur Stadtmitte, Potsdamer Platz, Zoo/Kurfürstendamm. Frühstücksbuffet hat für jeden etwas, freundliches Personal sowohl an der Rezeption, Zimmer und Frühstücksraum. Nicht zu übertreffendes Preis-LeistungsverhältnisComment of B. Norbert , Germany the 2013-12-17
"Amazing location... and that's about it"
So... first off, the location couldn't be better, right on the Alexanderplatz. Everything is in walking distance, and whatever you might need, you can find in the square. The hotel is fairly modern, the beds are comfortable. There are international tv channels. But, and this is a huge but.... no free wifi. Not even in the lobby. It is insane for a 4 star hotel in a capital of any country. I am not a steep person, but it is really outrageous to pay for internet nowdays. The shower is in the middle of the room! I had a single room so it wasn't an issue, but other than travelling with a significant other I can't see a situation in which this might work. Adding to it, the shower head was leaking, so I had to screw it in every time, and the door wouldn't fully close so the room floor would get wet. There is air conditioning, which i turned up to almost maximum and yet it didn't get any warmer. The toilletries were basic, soap and a small bottle of hair and body gel, which is not enough for one shower. I don't understand why not have a bottle of shampoo, conditioner and a body gel, I've seen it so I know it exists in hotel business :) Again, it is a 4 star hotel! Floor in the toillete (which is not on display in the middle of the room) was dirty with visible marks. The breakfast selection was very good, and I was pleasantly surprised to see turkey ham, not just pork meat on the menu. It was not bad stay at all, but I don't think it would be my choice for the future.
Location is the best thing about this hotel. Everything else, with the exception of beds, that were comfortable, was a disappointment. Concierge services were very poor: asking for advice on dining or directions was useless. Though a couple of sites indicated that there is free wi-fi in the lobby - it's a lie. They charge 9.90 Euros for one day - people who ordered told me that it was less than 24 hours. Checking in and out was a slow process. Though we had a double room there was only one chair, one set of complimentary toiletries, no wash cloths, no extra towels. They charged 1 euro for the use of the toilet in the lobby - for people who have just arrived it was pretty inconvenient, as for the currency exchange you have to walk to the U station. All in all, I expected more from a 4-star hotel
"EXTRA PAYMENTS IN PARK INN"
every thing you have to pay extra in hotel, for example: sauna, luggage room (first time in my life I paid as a guest of hotel luggage room, last day when I made check out!!) panoramic terrace view, toalete near the reception in groud floor.
"Okay hotel with a decent location"
It's in a good location, but the breakfast wasn't good (though perhaps just too German for me) and the room was quite small. It was quiet and clean, and staff were generally helpful. Just not a place I'd go out of my way to recommend or stay again. A/C was also not as cold as I would like, though a technician was able to improve that slightly after a call to the front desk.
"Right in the center"
It's a very good 4 star hotel, It's right on alexanderplatz, So every thing is very close to you. They have a good guest service And the breakfast is quit pleasing. The room are not to big unless you upgrade to a suit, they upgrade us for free to a suit, but with no windows, but whit a special lighting on the wall, It was worth it. Important tip: The wifi is NOT for free, it cost 10 € per day U N L E S S you became a member of the hotel's club which is for free, and then the wifi is for free. When i will be back in Berlin that will be my choice of hotel again. Most of the thing to see is within a walking distance or a short raid of the train which is also right a cross the hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM