Brilliant hotel so central friendly staff could not have chosen a better place to stayComment of Q. Emma , United Kingdom the 2016-04-20
Fantastic location, friendly staff. Good value for money. There is no free wifi in the hotel which was unexpected.Comment of K. Christine , Ireland the 2014-06-08
Alles war Super gut! Nur das Parken mit eigenem Auto war Super teuer...Comment of W. Margarita , Germany the 2014-06-07
Superlage direkt am Alexanderplatz, U-Bahn 30 Meter vor der Hoteltüre - Linie Pankow fährt zur Stadtmitte, Potsdamer Platz, Zoo/Kurfürstendamm. Frühstücksbuffet hat für jeden etwas, freundliches Personal sowohl an der Rezeption, Zimmer und Frühstücksraum. Nicht zu übertreffendes Preis-LeistungsverhältnisComment of B. Norbert , Germany the 2013-12-17
The best thing about this hotel is the location: right in front of Alexanderplatz. Everything is nearby. The hygiene was average, clean at first sight but the table and phone were kind of covered in dust. The room was nice looking. If you want a view of the TV tower you have to pay 15 euro's extra per night, which was not worth it for us. Wi-Fi is 10 euro's a day. Our fridge and phone didn't work. Overall, a decent stay for a weekend in Berlin.
"Imposing but NOT impressive!"
Booked 3 rooms here for my husband and our parents for a city trip based on it being rated as a 4.5 star!!! It's NOT! We are totally disappointed and I wish we had spent our money wisely elsewhere! It's no better that a Travelodge or Premiere Inn and yet three times the price! We are paying £82.50 per room per night and that's with Expedia discount (assuming nothing else gets added)! It's Not worth it. It's impersonal and tacky! Well where shall I start.... Check in - standard room bookings are definitely not available any earlier then 3pm and you have to pay 2euros per item to leave your luggage (never have I ever had to pay to do that). The rooms- basic at Travelodge level but worse as no tea or drink making facilities, no water and whilst the rooms are clean and decked out with all the mod cons (hair dryers etc) the glass that divides the room into your toilet and showers are completely see through! No privacy if your in the shower or on the loo! The toiletries are the cheapest & tiniest amounts of shower gel & bar of soap with nothing else! They charge for everything from 50c to use the toilets downstairs in the lobby (free on the 1st floor) and 4euros to access the panoramic lounge (yep that includes guests too)! Wifi is extortionate !!!! Then there's breakfast at an additional 19e pp. My recommendation is spend your money on a smaller hotel elsewhere and even if it costs you more by the time you add all the extras in here it will likely be better value elsewhere. Why have I still given it 2 stars' The rooms are lovely & warm & they are clean & comfortable. The lifts are also excellent given the number of floors & rooms. The location is also great, whilst at the other end of old Berlin it's so accessible especially if you buy the Berlin pass (unlimited travel). Have 1 night left to go so will make the most of it but would NOT recommend or stay again. Expedia need to review its star rating allocation!!
Quite a nice hotel, very busy, we were on the 32nd floor but the rooms are so small you have to climb over your suitcase evry time you move. Nice shower and bathroom - although small. Food in the buffet is OK BUT the plates are always cold. Good location though and easy to find as it is so tall
It's in a great location and worth paying for a room with a view. We could see the Riechstag, Tiergarten and obviously the TV Tower. The breakfast is great. The room was a little bizarre with frosted glass shower next to the frosted glass toilet! The rooms were like a sauna at night. Called and they came while out leaving a note saying they'd fixed it. They hadn't. We also asked for a couple of extra pillows which were swiftly delivered but vanished with cleaning the next day!
The Location is central and very close to all the sightseeing in Berlin. The standard rooms are small but very clean and comfortable. You have a big choice at the breakfast buffet and it's delicious. What's bad is that you have to pay for going on toilet. It should be free for hotel guests. Aswell I think that the wifi must be included for hotel guests. Please ask at the reception again what you have booked... we payed about 50 euros more because they had booked extras that we haven't even asked for! They gave us 50% discount but anyway: this is unacceptable!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM