of TripAdvisor Travelers recommend this hotel
Shifted here as the Novotel peace was not enjoyable. This place is great. Staff so much more friendly and helpful. Rooms very clean and everything worked in the room! Breakfast food was excellent and so was the espresso. Evening drinks (50% off second drink from 5-8) made the bill very acceptable. Free fast WiFi.Happily come back here
"Great location and Great Breakfast Buffet!"
This is a wonderful 4-star hotel! We enjoyed the hotel providing bathroom essentials like toothbrush/paste, razor, shower cap, sweing kit, etc. The beds are a bit hard, but we enjoy the pillow menu to make up for it. You can order green tea, buckwheat seeds, foam and other pillows. We were able to get rooms that were connected. One side was a king, the other was a twin. The room had a tub/shower combo with no separate water closet. The hotel allows 2 free bottles of water each day. There is more in the room of a higher quality for purchase if you wish. The size of the room is small, but able to accomdate 2 adults and a child with luggage easily. Very similar to a NYC hotel room in the middle of Manhattan. Concierge is helpful with eating choices outside of the hotel. The lobby is small, but it never appeared crowded. The staff is attentive and polite. We did observe other hotel guest exchanging money and there is a monitor that sits on the check-in counter with exchange rates. Of the 3 citites we visited, this was the only 4-star hotel we stayed in. All other were 5 stars and Park Plaza by far had the best breakfast buffet. I would definitely stay here again even though we prefer 5-star accomodatiosn. It is a great value and location for your buck! It appears to be in a higher-end area as there were always exotic cars outside nearby---lambos, bentleys, MayBachs, etc. Shopping and restaurants are nearby. You cannot access Google in this district. Room service is terrible compared to breakfast buffet.
"Good location and value - good service"
We had three nights in Beijing and wanted a comfortable hotel, with good facilities and location at a reasonable price. Park Plaza managed to tick all these boxes. The room was very well appointed and the Wifi was reliable with good reception. Lots of little extras that you would not always get with a hotel in the West. Staff attitude from start to finish, from reception to restaurant was exemplary. Getting to anywhere in the centre of the city from the airport is never going to be easy during the busy periods but once there the location is very handy for shops, restaurants and some of the city sights. We only had breakfast in the restaurant but the price was very reasonable and the range was staggering; all tastes catered for and was the best I have ever seen. Pricing for this grade of hotel makes it cheap in comparison with Western capitals, but this is obviously very different from the West. It is a great base for tourism but would recommend a guide and driver (well worth the money). They took us to dinners at two restaurants just 10 minutes from the hotel, that we would never have found elsewhere. Becuase the hotel is set back, it is pretty quiet. We were on the 5th floor and there was little to disturb us even though we were right in the city centre. As China evolves it will learn a lot about service standards expected from Westerners. The Park Plaza staff have nothing to learn, they could teach us a thing or two!
"A perfect place to stay"
My husband and I spent four nights here in April and would recommend to anyone going to Beijing. Although originally booking the base room we were offered a better room with breakfast for only slightly more which we took. The check in was great and staff very friendly. The rooms were a decent size with great facilities including robes. Bathrooms not tiny either. Only issue with our room was it was very cold and we couldn't get it to heat up but a heater was delivered and we only needed it for a bit the first night. Breakfasts were superb, I don't think anyone would ever go hungry. A full buffet with eggs of all sorts, noodles and dim sum, bacon and cold meats, pastries, juices, cereals, waffles and pancakes, fruit etc. We definitely didn't need much when we started our day with this. An excellent location I would recommend to others.
"Older hotel with shower in the tub"
Is centrally located in Beijing which is nice. Front desk was small and the staff seemed to be overwhelmed. The buffet breakfast was just ok and was included with an upgrade to the Club floor which was probably the best part of the hotel. Room was ok. The bathroom was a HUGE disappointment as the shower was in the tub with EXTREMELY low water pressure. Will not stay here again based on the shower alone.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM