of TripAdvisor Travelers recommend this hotel
The hotel Park Plaza Wangfujing has very good service and the location is also fine in Beijing. Also the lounge service was nice. Some of staff could improve a little bit English. Othervise everything was excellent.
"Great base to explore the city"
We stayed at this hotel over the new year of 2017 for 6 nights. Being our first time to Beijing, we were not quite sure what to expect of the city and the hotel. Arriving at 2am in the morning at the airport, we went to the taxi rank at the airport, showed the driver the address of the hotel (in mandarin) which we had printed in advance and the taxi driver took us straight to the hotel within 30 or so minutes with no problems. Checking in at nearly 3am in the morning was not a problem. There was a staff at reception on duty to check us in and we were quickly processed. We were assigned a room with twin beds for the first night, as a queen-sized bed that we wanted was not available; but we were promised that the room for the 2nd night onwards would be changed to; and this indeed happened. Also we had ordered sim cards from a third party provider in advance; and the concierge delivered us the package during the check-in process. Both rooms that we stayed in were perfectly adequate and we thought good value for money for the price we paid. There was nothing lacking in the rooms, all the amenities were provided including refrigerator, in-room safe, flat screen television with cable channels and free wi-fi. Bed was comfortable and had turn-down service. The rooms were cleaned daily and the bedsheets were changed if you requested by placing a card on the bed. The first room we stayed in looked outwards into the nearby hutong area; the second room looked inwards into the internal courtyard area facing the Regent Hotel and an office tower. We found the location of the hotel to be excellent. The “C” entrance to the Beijing Subway station called Dengshikou is right at the corner of the block and makes navigating the city super easy. For other times, the helpful concierge of the hotel was able to call taxis for us, which we could use to go to places when we didn’t feel like using the subway. The hotel was also within walking distance (maybe 10 minute walk) to Wangfujing Street where all the big shopping malls were. We did not opt for the breakfast buffet; instead choosing to eat out. There is a convenient Starbucks outside the hotel, on the ground floor of the office tower facing the internal courtyard. Only on one occasion did we choose to eat dinner in the restaurant on the 2nd floor. Some of the menu options in the restaurant were south-east asian inspired, which since we are from that region, was familiar to us. Most of the hotel staff could communicate adequately in English, which was quite in contrast once you go out in the city, where English speakers are not common. Since our Mandarin is practically non-existent, it was always nice to return to a hotel where communication was easy. All-in-all we felt that Beijing was a fascinating city with lots of culture, history and yet also modern; and we felt that this hotel was a good value-for-money place to stay to explore the city.
"Second time in this hotel"
This time we stayed at club rooms and used the club for meetings and to relax. Good room at the 15th floor. Quite and clean. Breakfast is OK. Must improve bread and cake quality and collection. Dinner is just OK.. not great .
"This is not a 4/5 star hotel"
Whilst travelling through china in December 2016 with my boyfriend we booked the Park Plaza for our New Years weekend. We booked this hotel due to its high start rating and its location. However when we arrived and checked in, we did have a number of issues, one being with the use of a credit card. The hotel is more bothered our money that actually its guests. When we arrived and checked in, we asked a number of times if we could pay for the room and our deposit on check in and we were told that we could only pay for the room with a credit card whereas we did actually check before we arrived if we could use cash and were told this is not a problem. Overall the hotel room was tired, it did have added extras that did make a 4 star standard such as the extra smellies you get in the bathroom and bottled water etc. However the actually room was okay not a wow moment but it served the purpose. We did find that the hotel did have a separate bar on the top floor that was only for guests who were part of this club or had upgraded, we found that more guests used this bar rather than the downstairs bar, which was very expensive. We were looking to visit the Great Wall and the hotel arranged a tour for us, which was about 400 Chinese currency each (£50) which was great. We booked Tour C which was sold to us as visiting the part of the wall which isn't mass tourism. When we embarked on the tour we only ended up having about 1.5 hours at the wall and spent more time in two traditional shops. When we returned to the hotel we complained to the hotel and did receive a refund of 20% pp. My advice is don't use the hotels service and book your own tour and research it. Overall this hotel was OK however i really feel like it needs looking at their staff were slightly rude. I will not be returning
"Super-convenient and super-friendly!"
I stayed a total of 23 nights with my fiancé, and was delighted wiling the hotel. Staff at front desk, maid, and especially Desk Manager, were always helpful and pleasant. The Breakfast Buffet was outstanding, and Room Service was very good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM