of TripAdvisor Travelers recommend this hotel
"Location, quality, value, and no "attitude""
Was favorably surprised with how great our stay was. Only one night, but really enjoyed. Lounge is very functional. They put away the food around 10:30pm, but thy did have a decent spread. They also had beer and soft drinks. Breakfast was excellent -- not as vast a selection as Waldorf in J'lem, but quality right up there, in a lovely oceanfront setting. Rooms were solid, a bit in need of updating but perfectly serviceable. Best thing was the staff-- totally warm and welcoming and flexible.
"Love the view loved the food love this hotel!"
The Park Plaza orchid is one of my favorites in Tel Aviv. The atmosphere and location is perfect and the hotel is on a high standard of service. Wonderful view from the rooms and from the dining room. All in all one of my favorites.
"Big disappointment. Please save your money."
My husband and I are fans of boutique hotels, especially when going to Israel, but decided to try something new, what we thought would be more of an 'upscale' experience. This hotel was far from meeting our expectations. While the location is good and the view from the room was great, paying more than the average price of hotels on the very same beach turned out to be a huge rip off. The rooms need a makeover. Nobody wants to walk into a suite and find dirty tiles and a chipped tub, moldy balcony walls and deck full of trash in between the cracks. Power outlets were not attached to the walls, which is a hazard especially if kids ever go near them & the door had to be slammed in order to fully shut. A maintenance person walked into our room without waiting even two seconds to see if we were in it, it was so rude and invasive. The manager then came and apologized but it was all going down hill from there. The reception staff clearly hates where they work. They were so unaccommodating I don't even know where to begin. By the end of our stay we asked for at least a late check out which a receptionist refused to give us, not even by one hour, claiming the room is booked, overall her treatment was just so dismissive and rude. My husband ended up talking to management which had no problem giving us a couple of hours extra. Hm... I guess it wasn't booked after all, huh' I'm writing this so whoever reads it can please save their money and go somewhere else. Any Tel Aviv Beach hotel will do better than this one, and probably would be cheaper. We were completely ripped off but the lesson was learned.
"Love this hotel!!"
We've stayed here numerous times- the staff always remembers us, they are super friendly. The rooms are comfortable and the food is delicious. They have free bikes that you can ride all over Tel Aviv. Very centrally located and right by the beach.
"Great rooms with beautiful views"
I stayed in a one bedroom suite which was very spacious and stylish. Views in direction of Tel Aviv port were unforgettable. Breakfast was wonderful with a huge selection of salads, cheese, cold cuts and hot dishes and even a machine for fresh orange juice. Service varied depending on receptionist. At first I was astonished that I they couldn't find a room for when I tried to check in at 14:00 which is a bit easier than standard but was never a problem in other hotel thanks to my status. Also, the first receptionist couldn't guarantee late check out for me even though I wanted to stay only up to two hours longer and again with my stays at other Carlson hotel this has never been an issue before. Then, I learnt that the Executive Lounge is closed on Shabat which was difficult to understand as the restaurant and other services were open. This meant I didn't have a chance to check it out as I was staying for one night only.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM