The Park Plaza Riverbank London hotel is conveniently located on the south side of the River Thames and is within walking distance of some of London's most popular attractions, including the London Eye, London Aquarium and Big Ben. This Riverbank hotel's location in the South Bank of London provides you the ideal base for your weekend break in London or business travel.
of TripAdvisor Travelers recommend this hotel
Very disappointing hotel. Kept awake by trains as very near train tracks, even though in 13th floor! Booked an executive room, clean and tidy but won't be stay here again. Bar staff don't understand you or what you are ordering, had to physically point to what I wanted on the menu. Food very substandard, get very little for your money - so overrated and expensive. Service in restaurant was very slow. Booked for 4 nights but checked out on 3rd!!!!!
"A Fantastic Hotel and Wonderful Stay"
My partner and I stayed here for one night and the hotel was a real highlight of the trip. On arrival we were upgraded to an executive room and also given a complimentary pass to the newly refurbished Executive lounge by the lovely receptionist. The room was beautiful and so clean, the bed was extremely comfy and the Elemis products and rain shower made it more luxurious. The location is great for tourists and so close to Westminster, close to Vauxhall station and also to a bank of Santander bikes making it really accessible. The executive lounge was a real treat with incredible views of Big Ben and the Houses of Parliament and the staff were so welcoming. I can't recommend this hotel enough, will definitely stay again and will also return to the park plaza chain.
Very Nice hotel..we got 1 of the new rooms. Good services,Nice staff .Good food and nice music in the bar. We have stayed there before and we love to come back. Short walk to London eye and big ben...
"Housekeeping lets it down."
Lovely hotel in a great location right on the banks of the Thames. I booked a river view room and had a glorious view of Big Ben and the houses of Parliament. Fabulous big bed, kettle, desk in the room. Friendly staff on reception and on the door. Unfortunately housekeeping lets it down. This was the first time during one of my many stays in London hotels that I felt the need to contact housekeeping. Loose toilet seat. Plug not working. Dirty floor. Stains on pillowcases. Everything was rectified extremely quickly, but it did spoil the experience.
"Noisy aircon, bad plumbing and wooden floors"
All of which are not conducive to a good nights sleep. Aircon rattled and the window was locked so I couldn't turn the aircon off without overheating. There was a constant water noise coming from the ensuite and every hour there was a flushing sound. The wooden floors heightened the sound of shoes (especially heels) and didn't cushion the noise of conversation in the rooms around. All-in-all a dreadful night. Stay in Westminster if you want a Park Plaza.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM
Pets are not allowed.