The Park Plaza Riverbank London hotel is conveniently located on the south side of the River Thames and is within walking distance of some of London's most popular attractions, including the London Eye, London Aquarium and Big Ben. This Riverbank hotel's location in the South Bank of London provides you the ideal base for your weekend break in London or business travel.
of TripAdvisor Travelers recommend this hotel
"Nice hotel in a tense time "
Very nice hotel. Rooms really spacious and some with a great view. Had an issue with my first room which the duty manager dealt with very professionally and promptly. Which I was impressed with. If not for the events whilst staying in London the location of the hotel is great.
Very well placed hotel for South Bank just 7 minutes walk from Vauxhall station. Rooms are clean and the beds very comfortable. Staff very welcoming and friendly. Very good breakfast looking out over the Thames.
"Overnight stay for Salon Smart 2017"
Well the new refurb is amazing 👌 The rooms very much improved love the computerised controls for the lighting and the heating the bathrooms are perfect we stayed in room 337 which was twin the beds extremely comfortable breakfast was very good and relaxed the staff very helpful and friendly 👌 The only downside to the stay was the meal at the event which could have been better one of the waitresses could have been better mannered but on the whole a very good overnight stay the new bar is very nice btw lovely views it the Thames and Westminster would stay here again ⭐️⭐️⭐️⭐️
We stayed at Park Plaza on the River and had a bad experience as we had to change room 3 times. We first checked in with Silvia who assigned us a room, which was under maintenance. When we entered into the room there were 2 engineering that were doing some maintenance job. We went back downstairs to reception and she assigned us another room, which wasn't the one we booked. It was smaller and for disabled people. We actually booked for a studio room, so we went downstairs to complain. Silvia told us she didn't have anymore studio rooms and wanted to downgrade us. We didn't accept and after insisting she "miraculously" found a studio! We went there, but did not like it. Blessedly when we went downstairs again, we spoke with a really nice RECEPTIONIST whose name is JEAN MARC. We come from France and he speaks French so we could explain ourselves better. He finally, found us a lovely room. He was really nice and helpful. First he came with us upstairs to show us the room and see if we liked it. We did and finally move there. He was really polite and apologised many times (Silvia did not even apologised for the inconvenience). We were really happy about Jean Marc and we could notice the passion he had for his job.
"A necless hotel in London !!!"
Park Plaza hotel, from the valet parking at the door to the receptionist, the concierge and the restaurant this is an enviroment who gives a knock your socks off service to it's customers. Located in front of the Parliament this hotel brings you the personnel touch that we used to have i9n the past legendary hotel of renommee! I will go back to London in the futur and I already know they will make my stay a great experience.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM
Pets are not allowed.