of TripAdvisor Travelers recommend this hotel
"Lovely Chic hotel"
My partner and I were celebrating my birthday with a night in London. The hotel recognised my birthday with a lovely upgrade and fruit bowl along with birthday card in the room waiting. The Staff were extremely friendly and very inviting. Breakfast was delicious as were the cocktails we had in the evening. Highly recommend staying at this hotel. We will happily stay again
Lovely hotel on Baker St near bus, tube and several places to eat. The staff was EXTREMELY kind and helpful and would be the main reason for my return. "Sunny", especially, will go out of his way to make sure you have everything you need in first class order.
"Best Hotel I have been to in London! Warm, Comfortable, Clean, friendly Staff"
This was a 2 Day 2 Nights trip with my Mom and since it was her first Time in the UK/ London I chose the Park Plaza Sherlock Holmes London. Tastful interieur, best Bed, clean and modern bathroom. This Hotel combines the traditional with modern state of the Art Elements. Without reason the light bulb was broken when we returned the other day and within 15 min, the bathroom was cleaned of the glass and a new one was installed. Housekeeping was very customer oriented. The staff is international. Unfortunately the staff member who promised to give us information we asked for never passed it to the next shift. So that was the only negativ thing. But the shift at the front desk was able to find out everything we needed. Next time would love to spend with my husband.
I went to London for my birthday, my two friends (one works for Park Plaza) surprised me with a stay in the hotel. The staff went out of their way to make the surprise even more pleasant by decorating the room with balloons. When I was having dinner at the best table in the restaurant they even brought out a cake with happy birthday on it, to top it of they even sang happy birthday to me. Fatmir made sure the food was good and everything was perfect.
"Lovely hotel but heating not on"
Excellent location, good staff but no heating in cold October. Bathroom bit small for a superior style room. Location excellent and ambience of the hotel very good. No area in the bathroom to fit washbags or hang bath towels.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM