"Lovely hotel ruined by overcharging my credit card!"
Thoroughly enjoyed my visit until I returned home and discovered an extra £50 on my credit card. Hotel said this was a deposit I paid at the time of checking in however the trainee member of staff never mentioned this. Despite being assured this would be returned in 14 days, I'm still waiting. I have contacted the hotel several times but still no resolve one month on. Not what you expect from a well known hotel chain.
This hotel is in a perfect location and is visible from the Central railway station which is perfect. In geneeral there are no complaints however some of the rooms are dated and the bathroom certainly needs a make over / modernisation. However for the amount of time spent in the room which is the normality i assume this is not really a problem.
"Park Plaza Victoria (Amsterdam)"
Justt returned from a long weekend stay and can't believe how friendly all the staff are. My wife and I were made feel very much at home from the moment we arrived right up to the moment we departed for the airport.
A super hotel just minutes from Centraal train station. Brilliantly located to access everything you need in central Amsterdam. The hotel staff are really nice and the facilities are great. When you arrive at Schipol Airport you can get a 15 minute train ride and you are literally 100 meters from the hotel so it's really handy.
"Dirty room, good proximity to everything"
Room was dirty! The plates and cups were dirty in the first place and not replaced for our entire stay (3 nights), there was a splash of coffee on the wall, a bed cover was on the floor behind a sofa when we first arrived, the tv was on and loud when we arrived- we thought someone else was in the room already! In short, housekeeping is bad!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM