of TripAdvisor Travelers recommend this hotel
"Great Hotel in fab location"
Stayed with the hotel last weekend as I was meeting some friendss. Staff were very friendly when checking in as I'd never been to London before they were very helpful with directions to places. The room was spacious and comfortable and very clean no complaints at all.
"Amazing staff, clean and comfortable rooms"
The staff were extremely helpful, professional and friendly. The cleanliness of the rooms were great. The rooms are very quiet and comfortable. The location is perfect specially if you're company from Gatwick Airport by Gatwick Express,the train station is less than a five minute walk.
My work puts me in many a hotel and I had the delight of staying at the Park Plaza in London by Victoria station. What a treat! Staff and security are on the ball and polite,hotel is mind blowing, electric curtains, free wifi, remote for mood lighting etc. Very, very modern, clean and hospitable. Surrounding streets have every restaurant from a vast range of countries at reasonable prices.Theatre nearby and various landmarks and attractions. Private parking below hotel at average London prices. Highly recommended , so much that I will be taking wife there for a weekend away. Thank you Plaza!
"Nice stay - disappointing follow up service"
Stayed here before flying out from Gatwick as was so close to Victoria Station. Stay was nice, friendly staff, and breakfast was exceptional. Some wear and tear evident in the room - marks on paint, basin in bathroom is no longer up to the standard of a hotel. Unfortunately the stay was soured by the charging process of the hotel. Instead of putting a hold on my room, they charged me the amount for the room plus a £25 hold for incidentals. This amount was then charged again the morning of checkout and the original amount refunded. Due to exchange rate fluctuations and currency conversion fee I was left out of pocket an extra £20. If a hold was used instead it could have been reversed - this is what should have been done. Attempts to contact the hotel have been fruitless, not a single email regarding this has been replied to. Disappointing follow up service - will be contacting by phone soon, which will only end up costing me more, from the other side of the world.
"Nice place to stay"
The Park Plaza is very well located, making it possible to walk to the most touristic sites. We had a nice room with a very, very comfortable bed, quiet for resting even in the morning. The staff were very kind and helpful.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM
There is no capacity for extra beds in the room.