of TripAdvisor Travelers recommend this hotel
This hotel is fantastic, the staff are brilliant and extremely helpful,the rooms are very nice and clean. there is a tram stop just down the road from this hotel and it takes you directly to the city center in 15 minutes. This as my first time in Amsterdam and this hotel really made it for me, I will defiantly be coming back! also the bar staff are by far the best I've ever seen Francesco and Thijmen are absolutly fantastic nothing was too much trouble, they really made me feel welcome and i had great fun talking to them to the late hours. i have never been so pleased with a hotel or its staff.
"Still no sign of the 'deposit'"
Pretty upset that my deposit hasn't been refunded- if someone gave me the price of the hotel plus the 50 deposit I would of found somewhere else. Not happy at all. Breakfast was alright but because they have not returned my deposit I'm generally unhappy with everything! Basically stolen €50 from me!
"Good hotel but inconsistent"
Very welcoming staff. Excellent location. Tram no.2 is just two min walk which covers all good places. But for the cost, room were extremely small. Later they changed us to bit better room but unfair for the price. Room heating was not working. Breakfast is good. For this price better to stay near damn square ...
I had book this trip as a suprise for my partners birthday. stay would recommend this hotel to family and friends. In a good location to get team into city centre. Our room was lovely large bed and walk in shower clean and tidy. Staff were always on hand to help and give advice the manager was very lovely overall a wonderful stay
"MONEY STOLEN from our room"
Me and my friend were out for dinner on my birthday and came back at midnight to find out that someone break into our room and stole all of our money (EUR 900 in total). Before we leave our room, we were sure that we shut the door completely and it supposed to be automatically locked, but it did not. It was old and not function properly. The Safety Manager witnessed and even admitted that. All the hotel staff can do is to check the card reader and say that they cannot find anything. Who's gonna use the card to enter guests' room and steal money and have that in the records' And, the point is, it is NOT SAFE to stay in this hotel. They don't seem to find this serious incident dangerous and harmful to guests' safety at all!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM