"Good location, great Orchid Club Lounge"
The hotel is in a convenient location, surrounded by shopping malls and restaurants, and a few minutes walk from the monorail station. As the traffic is so awful it is useful to be able to hop on the train, which is cheap and frequent (but often crowded). The so-called Heritage area (the old colonial buildings), including the Central Market and China town are 30 min walk if you need the exercise and like the heat, or a few stops on the monorail. We stayed in one of the Club rooms, so I cannot comment on the regular rooms. It was modern and comfortable. However, the main benefit of paying the extra rate is use of the Orchid Club Lounge. This offers breakfast (to avoid the crowds in the main restaurant, small buffet but great a la carte Western and local choices), afternoon soft drinks and snacks, and early evening drinks and food, served 6-8pm, although it is open until 11pm. In every visit we made the quality of the food, drinks and service was excellent. There is also an outside terrace if you like the heat, want to see the sunset, or smoke.
We went to kl for four nights and stayed at this hotel. It in great location close to the golden triangle.great for shopping and eating. We upgrade to orchid club room it's definitely worth doing Big room/ beds and hotel is really clean and all staff are very helpful If we ever in kl again this is where we will be staying! Pool area a good size as was gym
"ORCHID CLUB EXPERIENCE - Stretching every dollar"
This review shall focus on my ORCHID CLUB EXPERIENCE over this past weekend. My first experience in Orchid Club room at PARKROYAL KL. For me to part with the a little more quid, the hotel will need to convince me that the value adds or extras club guests enjoy far outweigh the extra they pay. pay that little more for a far greater value. Now, we are talking about stretching your every hard-earned dollar. A look at their website, it gives a long list of Orchid Club Experience. Here are the few which stands out amongst others: 1. Exclusive elevator access from lobby level to the the club floors and Orchid Club lounge. This explains why the club rooms occupy the lower floors, unusual but it make sense now. 2.Access to the exclusive and spacious Orchid Club Lounge, which is also the dining room only for club guests during breakfast, afternoon tea and evening cocktails. It even has an outdoor seating area (for smokers perhaps') 3.Three pieces of pressing or laundry daily. This is a generous offer, considering the industry norm of 2 pieces pressing on arrival only. 4. Club guests are also given the option to have breakfast at Chatz for a bigger buffet spread, which must be one of the biggest in hotels of this standard. 2 things stand out here. The Nasi Campur (or Nasi Lemak as Sgreans call it) is out of this world, and this place actually serves FRESH FRUIT JUICES!!! 5. The shower works VERY WELL in my room! This is one club experience which I can vouch for. Fantastic Value with excellent service! Kudos to GM Mark Losi and his extraordinary team at PARKROYAL Kuala Lumpur.
"A wonderful Hotel in a great location"
We spent eight days on holiday at the Park Royal. The staff were happy and helpful from the time we walked in the door. We were in one of the third floor Orchid Club rooms, directly opposite the monorail. Some have complained about the outside noise from the traffic etc but we did not find this a problem. Pros: The location (shops, monorail, taxis, buses incl. GoKL free bus), the breakfast, the rooms, staff (especially Ismail who looked after our room and did a great job), the Orchid lounge, the in house Chinese Restaurant Si Chuan Dou Hua Restaurant was superb, the best Chinese we had ever had, we ended up eating there twice and the hot stone massage my wife received at the St Gregory’s Spa. The Orchid Club benefits including snacks, drinks and three free laundry items per day. Cons: The only negative was when we visited the pool bar. This is the reason we did not give an excellent rating for service. We wanted to pay for drinks as we went along but were told to settle it later. After four drinks we were approached by the bar staff to settle our account and told an amount to pay (but not supplied with an account or invoice). We were happy to pay, it had been a good afternoon by the pool, but found we had to request a receipt (three times) to reconcile the amount to be paid. In the end we were not given the 20 % discount which we were entitled to as Orchid Club members despite identifying ourselves as such prior to the first drink. Overall we had a fantastic time at the Park Royal and loved it so much we are organising to go back there again soon...
"Good Location at Bukit Bintang area."
Always check hotel toilet .esp tap/flush before you unpacked and rest. We don't expect they never check on this.... Sometimes we visitor is to tired to call & complains, wait for staff to come..esp after long journey.... pros. #goodlocation, #earlybf #nicelobby
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM