"Nice hotel but poor selection of breakfast"
Stay in this hotel for weekend getaway with my kids, the room was okay, comfortable with minimal interior and can accomodate 5 of us. I expect to get a wide selection of bfast here however the bfast food selection was limited.
"Very nice hotel with a central location but disappointing service"
I stayed at the Parkroyal KL in early January. The hotel is in a very central location right opposite Berjaya Times Square and in a very Central location in KL. The room amenities, the food and the pool were quite nice. The most disappointing fact was the staff specially the front house staff who were really not interested at all in assisting me through the check in process and further they gave me false information in relation to the room rate I was to pay since I booked through booking.com. At check out only did the staff inform me of the rate I had to pay which was much more than what I was told at check in which I clearly was dissatisfied with.
"Fantastic familiar hotel"
Came back to this hotel after 5 years and was surprised that the staff still remembers me. Rooms were well kept and spacious. Staff were friendly, helpful and services were prompt. Breakfast at the hotel is simply the best. Lots of variety and they even serve local coffee and teh tarik. Hotel also offer free shuttle to various places in city such as klcc. So it was great to take the shuttle and come back via the covered link way from klcc to pavilion. Hotel also features great recreation facilities - lap pool, gym and award winning St Gregory Spa. I would highly recommend this hotel to anyone who wants to be kl city.
"Mr Chris D'Roza"
We arrived on the 3rd of Jan to the 10th . Check in was great, room on the 10th floor was great , room was clean and fresh. They had the aircon running , which was great. The only negative is that no double glazing on the windows , so u could hear a lot of traffic. But , we did not care, as we were there for the hustle and bustle of the city. Ask for a room facing Times Square or higher up facing the mountains. Food was good and the local tea tarik was my fav, walking distance to everything . Great for families and any age. Street food was around every corner, every shopping centre has its own food court, so much to choose and food was cheap. Very convenient location. About an hr from the airport, lovely drive. Photos are : room view at night, pavilion shopping centre & the food.
"THIS HOTEL GROWS ON YOU"
Reached the hotel after about 20hrs since leaving home. large lobby, clean large rooms impressive. but annoyed only 2 coffee sachets were available. wrong start. room service fantastic and food in the room is reasonably priced and tasty. Breakfast ok but limited choice on fruits. No asean breakfast is complete without dosai. they don,t provide it. Uppuma needed a jigsaw to cut into pieces. need to retain this particular chef. Hotel needs couple of plumbers.19th floor bath drains too slowly. on top floor wash basin drains too slowly. Staff are fantastic. Big plus for all foot ball fans. Most if not all important Englsh soccer matches are shown on the big screen. Big mall walking distance. Little India, china town close by. Fantastic location. Very good hotel. with little effort they can make it the best. Cheap cleaners are at the back of the hotel. Just follow the drive way.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM