of TripAdvisor Travelers recommend this hotel
"first time in a pentahotel"
i was stunned by the design and the amazing friendly staff. the rooms where simply amazing i was there with my GF and my 2 dogs and everyone greeted them amazingly friendly. the whole staff even took care of the dogs that there is water all over for them to drink. the breakfast was crazy ... simply amazing and tasty. big respect to the brands will for sure visit more of those.
"Cosy, funky hi-lo tech Hotel in Potsdam"
The first thing you see when you "come in from the cold" is a warm, inviting bar that skillfully camouflages the Front Desk. The lobby draws you further in to a large bar area with pool table, video games and sofas to relax in. At the far end behind heavy curtains is the restaurant cum buffet breakfast area. The rooms were typically German - comfortable, clean, bland and over lit. The one BIG drawback is the Free Wi-Fi. It is SSLOOOOOWWWWwwwwwww....zzzzz!!! At first you think there must be a problem, but no..the free version is so slow they want you to upgrade to a fast (i.e. normal) internet connection by paying an extra fee. "Pennywise, pound-foolish" is the phrase that springs to mind. Fortunately for me, the guy on the front desk in the morning (Alexis) was very sympathetic to my complaint, and gave me a free 24 hour upgrade so I could do my normal work. Nice save, Alexis, otherwise I would never come back or recommend your hotel.
"Modern reception area upon walking in"
The reception area is modern and combine with bar area. This seems like a 3 star boutique hotel. Overall stay is good with simple amenities. They have also free drinking water. Wifi is quite weak though which we don't like.
"Fairly poor overall"
The hotel absolutely stunk from the minute I entered. Like a sewerage smell. Refuse to take any rear facing rooms above where the back of the kitchen is, 4am deliveries are sure to wake you. Also don't put your "do not disturb card" on your door, house keeping play the smash the hoover off your door game out of spite. Oh and if none of the above is enough, fingers crossed the same dog that was tied to a stool in reception howling might be there on your stay to. Think that sums it up.
"Clean and Comfortable"
I stay here when in town on business. My office is several blocks away. The breakfast is most excellent to start the day. Nice bar. Atmosphere and decorations are eclectic. Only complaint is the heat in the room. You have plenty of it, but its difficult to turn down. The wall thermostat did not control the heat. Needed to use window to keep room comfortable. Room was nice otherwise.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM