of TripAdvisor Travelers recommend this hotel
Very retro and funky style hotel based close to Brum city centre. The Staff are all extremely helpful and friendly. The Rooms followed through with the retro theme and where tidy and clean. The breakfast and lunch was out of good quality. The cookies served at mid morning breaks durning the conference where absolutely amazing. Thanks for making the experience enjoyable.
This is the best hotel I've stayed at in Birmingham and will be returning soon! Excellent value at the price I paid! Free use of gym, wifi, movies in rooms, billiards, pinball! A cool trendy hotel with a relaxed vibe and pleasant staff! Also the best breakfast I've had at a hotel! As someone who has spent years working in hotels this really is top notch! Highly recommended
First time staying in a pentahotel, on arrival very homely appearance and staff very friendly and helpful. Breakfast was fresh and tasty, room was exceptional and well presented. Easy access to city centre and 10 minute walk from grand central train station. Would definitely recommend and we will be visiting here again.
"Staff couldn't be bothered"
The attitude of the staff I found to be one one of the worst at any hotel I have stayed at. Can't be bothered summarises it. When I was asked how my stay was I started to tell the receptionist the main issue I had but as I was telling her she clearly wasn't interested and gave me an half hearted apology. At this point I said don't worry about it. Not really sure what I got extra for the Plus room either VERY DISAPPOINTED
Everything was very good, room, breakfast, cleanliness. A bit expensive, compared to other countries same level. Personel was kind either. Restaurant is super. I can not complain anything about quality.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM