of TripAdvisor Travelers recommend this hotel
"Lovely stay! Definitely recommend!!"
Perfect proximity to o2 academy! We were able to walk back after the gig, easy to find, friendly welcoming staff, nice modern decor - just like the pictures! Rooms were great, would've had a better sleep with nicer pillows but overall a very comfortable stay. The only thing I'd say is having paid £100+ for one night I would expect the parking under the hotel to be free for guests or at least a little cheaper, it was £16 to cover the 24hrs.
I dropped my suitcase off early morning however with my room been available was able to put it in straight in. Nice breakfast in the morning. The gym is one of the better one in Birmingham for a hotel. Would be nice to see some loyalty for staying.
"Restaurant service very rude!!!"
rude waitress who kept being completely unhelpful and made us feel uncomfortable! as the prices for food are not cheap, not particulary expensive either, we were waiting for a better service. I don't recall the waitress name, however she was coming across very rude and whatever we were asking for her answer was "NO".
a very nice hotel, kwl bar, and very nice restaurant. Room was very nice, no wardrobe space though!! bed was a bit hard for my GF's liking. good location and only a 10 minute walk to New Street. Bathroom was very good. only bad side was the fan stayed on all night in the bathroom
Average rooms standard with basics nothing special to be a 4star hotel no upgrades to a bigger room . Breakfast and lounge area were ok . Like I said rooms were small and no upgrades to a bigger rooms
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM