Pestana Caracas hotel is located in a privileged area, a few steps from Parque del Este and close to the exclusive area of Los Palos Grandes, where various shops, restaurants and banks in Caracas, Venzuela can be found.
My experience at this hotel was excellent. Front desk staff were very helpful, friendly, nice. Willing to assist me whenever I had a question. Love the lobby area and the pool has a great view of the city, at night it was fantastic! Taxis were available at any time, good service. Food needs to be improved a little bit. I would stay again.Comment of C. Hilda , United States the 2015-08-12
"Clean convenient and modern hotel in caracas"
The hotel has very clean comfortable and spacious rooms, awesome breakfast and a gorgeous view of Caracas from its rooftop (which also has an oudoor pool). The hotel suffers nonetheless from TERRIBLE room service: slow and sometimes they even forget the orders themselves !
"AFTER THE MARRIOT, THE 2ND BEST IN CARACAS"
a great pool view, even if you don't stay you can go for a drink after 6 pm and have a great view of the city of caracas the area is safe, very close to parque del este in order to walk there is pharmacy 1 block away and a supermarket across the street the sales department are very friendly
Very nice hotels with excellent views from the top floors. Great staff and service and rooms are modern and nice. You can feel though the economic impact of the country in little things in the hotel. The top floor pool is very nice.
"Good hotel, excellent staff"
I stayed here for four nights and felt it was a pretty good hotel. It looks good; the room was a decent size, very comfortable bed, decent shower and toilet (albeit very thin toilet paper, reflecting Venezuela's economic crisis); good free wifi; excellent views, especially from the roof terrace and a good varied breakfast. The staff were very friendly and helpful and the hotel felt secure, though there is no overt security. My one small quibble, given the quality of Caracas tap water, is that bottled water was not provided routinely, but was provided in the mini bar.
"Pestana Caracas is a great option to stay in the heart of the east of Caracas "
It's great for business trips. Nice rooftop bar with a pool overviewing the skyline of Caracas and the magnificent Avila Mountain. It's very near the banks, offices and the best neighbourhood from La Castellana, Altamira and los palos grandes. If your business is there. It's the best way to go for business. The special areas surrounding the hotel are nice. The convention center is perfect for a meeting up to 600 people to say the Least. Service is magnificent.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM