Facing the Arriaga Theater and next to the Guggenheim Museum in a 10 minutes’ walk along the river, the Petit Palace Arana Hotel in a few meters from the subway, tram, train and bus stop, in the commercial heart of the city where the best pintxos and typical gastronomy is adapted to every pocket.
A passage of the mythical “7 Calles”. Stores, boutiques, narrow paved stone streets, churches and Gothic cathedrals, palaces and important buildings of great historic-artistic interest such as house where the poet UNAMUNO was bornt and lived for years. Its strategic situation allows to access to the main tourist, cultural and business spots of the village.
The hotel is located near the old town. Rooms are well decoratef and functional. Breakfast is taken on the fourth floor. Staff is very friendly an helpful. Ineed to mention the pet friendlyness in the hotel a cushion and plates and even some food was in the room.
"Convenient location between old and new town"
Booked 10 of us meeting for a hiking trip in the Pyrenees. Staff were excellent, very helpful, spoke English well. Rooms nicer than average for Europe. Very cool old building converted in to a hotel in the early 1900's but clearly pre-dates the 20th century by a large margin - too bad the hotel staff didn't know the building history. Everything within 10-15 min walking.
We had a standard double room - very small with little space for our 2 suitcases and hardly enough space to get around bed - couldn't use wardrobe properly due to awkward location, but bed itself quite comfortable. Room and bathroom quite tired and in need of refurbishment. Breakfast salon was well set up and buffet had a nice range of food. The room was not overly quiet - but not from external city noise - we had an internal courtyard window room - anyone walking the 2 sides of corridor past our room caused major floorboard vibrations and footsteps echoed loudly. Thank goodness for effective earplugs. The reception staff were very welcoming and very keen to be helpful. We loved the location of hotel in old town very near the river is ideal for exploring the old town, and getting to museums and galleries - we enjoyed the lively bars and pintxos enormously. We were 2 couples on a driving tour and it was our first time driving in Bilbao. Despite telephoning hotel in advance to ask for assistance we found it impossible to negotiate into/through the restricted pedestrian streets or to stop the car on the one-way system at the door of hotel to unload passengers and luggage. After 3 times around the one-way system, tangling with buses, traffic lights and 2 separate parking policemen we finally found our way into a parking station about 500m away from the hotel ("Parking Arenal Casco Viejo" located under El Arenal park and the flower market) and dragged our luggage across cobbled paths and streets in rain to hotel reception. We weren't at all sure about the security of the 24 hour carpark but are pleased to say no problems were encountered, and the hotel arranged for us to get a small discount on the parking tariff. Can I suggest the hotel management might consider putting specific directions about access via car and parking on their website to assist other guests in future.
"Location and Staff"
The room was quiet, small and very clean. But we missed very much an english spoken news channel on TV. Breakfast OK, but an extra coffee machine would be appreciated. Helpful Staff. Extra plus for the bicycles we could use for free.
Comfortable room, especially the bed, but perhaps in need of a little refurbishment. Rooms always clean and tidy and all staff very helpful. Location ideal for exploring the old town and convenient for the modern parts too. We would go back again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM