Amazing is the word i can use for this hotel....i had organised a birthday party of my son at zune restaurant and it was a fantabulous experience....delicious food...suberb service....suberb ambiance....overall it was a very good experience....special mention Mr. Karan pal (manager) and his colleagues who had given best of experience to cherish whole life...keep up the good work....best of luck
Booked this hotel for a family stay to kick start the beginning of our trip. Booked via booking.com so assumed that our rooms would be ready on arrival especially after travelling for 15hrs. Big mistake. We were kept waiting for 1.5hrs with no explanations and then after badgering a duty manager we finally got our room only to discover that our room was filthy. The bathroom was smelly, dirty, and had mould on the shower head. Once again back down to reception to be room moved. Finally managed to get to the pool to discover that there was a Mr India competition that was taking place all night and we happened to have our room next to the pool. After a difficult, sleepless 1st night, my husband and I along with both sets of our parents decided to bring this to the attention of the management. For the 1st time in 24 hrs, there seemed to be a manager that actually cared about our experience. Hardeep changed all of our rooms to higher floors so we could get a good nights sleep before continuing our trip. I would not ever recommend this hotel to anyone in the basis of my experience.
"Not So Good !!"
Stayed there in the month of Sep 2016. We stayed for 3 nights. Room was good. Limited option in breakfast. Also every evening when We tried to open the room the key was not working and had to wait in lobby for 10-15 mins each time in the evening. No one was bothered to look into the same. It was too hot in the lobby. No wifi was provided.
Hotel had a wonderful ambiance, staff members were very pleasant in particular Arvind Kumar from housekeeping was very helpful. Breakfast was wholesome. Hotel could do with updating/ refurbishing rooms though. Also the WIFI should be included in the tarrif.
"Great Stay! REAL international Food.. and really good!"
Gran hotel, gran estancia, excelentes habitaciones, muy buen servicio y calidad del todo el staff, camas cómodas, muy buenas vistas, el lugar es bello. La comida nos impresionó, excelente calidad y sabor, más allá de lo que refieren como "comida internacional" el restaurante en verdad ofrece comida internacional. Si volviera a Delhi definitivo repetiría. Por supuesto que lo recomiendo. // Great place, great stay, excelent rooms, really good service and quality of the staff, since the security to the housekeeping, front desk, weiters and so on.. confty beds with a view, pretty place as well. The food really impressed us because the REALLY OFFER REAL INTERNATIONAL FOOD, anyone how came here knows what i mean. If I ever come back to Delhi, I'll repeat it. Of course I recommend it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM