This family-friendly hotel is located directly beside the port and near the cruise liner dock. Historic Gastown, the Robson Street shopping area, and beautiful Stanley Park can be easily reached on foot. It is only around 5 minutes to bars, restaurants, a bus stop and there is a train station about 10 minutes away by car.
I would highly recommend staying at this hotel. The front desk was exceptional!Comment of N. Julie , Canada the 2015-12-16
"Nice hotel but location isn't the best"
The hotel isn't located in the heart of downtown, it's off to the side on a quiet street, which is very dead at night. The hotel however is very clean and comfortable. check out isn't until 12pm which is so nice because you can sleep in and check out comfortably without rushing. Most of the staff was nice but there was an older blonde lady working at night at the reception who seemed to have an attitude, which is too bad because it was the only time we went up to a staff member for help so that left a bad impression. Nice hotel but I wouldn't come back due to the location.
"Next to Canada Place, great Location"
If you care about location above all else. This hotel is a great choice. Right next to Canada place, short walk to Robson street, close to the water. We got a great price on our room. Seems more reasonable that other hotels. They nail you on the parking. But if you book on their site and you are a Washington resident, they give you free parking. Got a view room. Everything was clean and updated. However I think the pool area could use a big facelift. I would definitely come back.
I loved the hotel. It was clean and the staff was very friendly. You do have to pay for parking everyday but at least there's in and out privileges. The hotel is in a great location. There are many stores and restaurants around for shopping and dining out.
Definitely worth the money to book the "Harborview" room! The view is spectacular. The front desk folks were warm and friendly. We called and asked for a rollaway bed and it was set up and in place when we arrived. Location is fantastic - Just a few steps to the beautiful waterfront trail on Coal Harbor. Loved it here!
"Nice Hotel in a Great Location"
The hotel staff was friendly. The room was very nice, with an excellent view of the water. The restaurant was a bit pricey for what you get. Overall, everything was pretty good. There is one exception: one guest in particular had multiple dogs that were set off every night and would bark incessantly. The way the ventilation system works, the noise was pumped directly into our room. I prefer peace and quiet in a hotel. I will look for a hotel with a 'no pet' policy in the future. That was the only thing I did't like about the Pinnacle.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM