"Charming Historic Hotel"
We enjoyed 5 nights here and found it convenient and it provided all we needed for a comfortable stay. The room was in need of an update but clean, spacious and with plenty of storage for clothes. The buffet breakfast was great with plenty to choose from to suit all tastes. The staff were friendly and helpful. The location is good, within walking distance of good cafes and Galeries Pacifico. The pool and terrace was a great spot to relax after a day out and the gym was great for some extra exercise.
"Good in Parts"
Stayed for 3 nights in April before joining our cruise. The location is excellent by Plaza San Martin where public events take place and coincidentally there was a St Patrick's day celebration which involved a re-enactment of the independence from Spain! It is only a short walk from the Madero development which is attractive with lots of cafes & restaurants. It is also close to the cruise liner terminal The Hotel used to be part of the Marriott chain and is classic Art Deco - the building is listed and the main dining room and cocktail bar are beautiful examples. However service is patchy and the breakfast is both average and very expensive. If your package excludes breakfast then there are alternatives nearby eg Florida Garden. Nevertheless we did enjoy our stay despite these niggles.
"another plaza family"
old days are gone and visible signs of minimum maintenance and questionable taste in decor. service is just good. forget glamour and class. this is a convenient hotel for only a few days in the city. late at night this area is somewhat dodgy so preferably to move along by limo.
"A beautiful boutique hotel with real class"
Was attending a congress which was in Sheraton that is five minutes away. This place was cheaper than Sheraton and i liked the look of it on booking.com so booked it. Got a beautiful room on the 9th floor with a private balcony with lovely views of the city and St. Martin square. The place was quiet. Never too much of a crowd anywhere, lobby, elevator, even the breakfast hall. Everything was very well looked after, very carefully preserved and maintained. The staff were straight out of movies, liveried, suited and booted, very professional and almost unreal..! Was not happy with two things. They do not provide free wifi in the rooms. You have to come to the lobby for that. The breakfast was a bit of a disappointment. They charged extra for Spanish omelettes! Breads were not adequate. Coffee was bad. Service was good but breakfast definitely can be improved and would give it 5/10. Otherwise the hotel was grand and lived up to its reputation. Lastly, I think they could have been a bit more gracious in giving a late check out to someone who they knew was going to embark on a 30 hour journey. They were quite rigid and made a big deal giving me an extra hour and half.
"Nice Stay "
Hotel is very good. Selection was based on previous experience when the hotel was a Marriott. Everything was clean and tidy. Staff was helpful and the breakfast was very good. My only suggestion for improvement is WiFi. 8 USD per day is out of the norm for 2017....
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM