"great hotel next to the river great access into Florence"
as soon as we arrived the hotel staff could not be more helpful and the room ( room 122 ) was to die for , we wanted trips out and nothing was too much trouble for the staff , breakfast was fully loaded and set you up for the days sightseeing from bread / fresh fruit through to a fully cooked breakfast.the hotel arranged a taxi for us from Pisa airport to the hotel ( which in my opinion is a must ) at a reasonable cost which took 1 hour.though the hotel is beautiful it would be no good without the staff from the conciarge to the waiters and waitresses chefs through to room cleaners all were fantastic and i would recommend and will come again .
"Great hotel, beautiful location"
Really loved our stay here! The location is gorgeous, right along the Arno River and walking distance to the popular sites in Florence. The staff was wonderful. Extremely helpful throughout our stay and paid attention to the little details that turn a nice visit into a great one. This was also one of the larger rooms I've had in my European travels. There was a small sitting area separate from the bedroom that was very nice for in-room dining. Also, the rooftop bar is gorgeous. Worth seeing only for the incredible views of Florence, but we enjoyed food and drinks there as well.
"Elegant hotel with a view"
We stayed at this beautiful hotel with a room overlooking the Arno River as we requested. The weather was too cool for us to use the lovely rooftop deck but we did enjoy the lovely view overlooking the Duomo and the Santa Croce church in one side and the Arno River on the other. In the evening it was lovely with a bar and appetizers. The concierges were extremely helpful in making dinner reservations, giving directions and making arrangements for transportation. Breakfast was good but a little formal.But the staff was very good. Lovely bar just outside the lobby. Good location, would recommend!
We had a great experience at the Plaza Lucchesi. The staff is exceptional and the room was beautiful. We had a reservation for dinner in their beautiful dining room. When we arrived for dinner, much to our disappointment the dining room was closed (due to too a large tour group in for dinner) and dinner was being served in the larger eating area where breakfast is served. Gaberiel (management) saw our disappointment and set us up with a private, romantic dinner in a quiet spot. We can't say enough how much we enjoyed this hotel. The food was excellent, the staff exceptional, the hotel beautiful!!!
This hotel is a hidden gem. Located a short walk from the Ponte Vecchio and many of the highlights of Florence. It has a beautiful bar, restaurant, and a lovely small gift shop. Our morning breakfasts were filled with outstanding choices. The concierge was most helpful in suggesting a restaurant for dinner. The rooftop offers beautiful views of the city. Very comfortable beds and rooms although the shower is quite small. They do have hair dryers in each bathroom. Enjoy your stay if you go.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM