of TripAdvisor Travelers recommend this hotel
"WoW! Basically an apartment."
OK.. This place was amazing. The suites are just perfect. I really felt like I was dreaming. There are two bathroom, a fully stocked kitchen, a dining table, living room-style sitting area with tv (cable channels really suck, though.. but they do have TVE) Bed was nice and very cool views. Sauna and pool too.
"Great Rooms and Location! "
The Hotel is in a great location within walking distance of the Zocalo and so much more. Our first night we had an issues with the AC, they couldn't repair it so they switched us to another room asap! The building is a residential building with 4 floors used by the hotel. Great amenities! The rooms are modern, clean and very SPACIOUS! Our 1 bedroom had 2 full baths, a kitchen and washer and dryer and so much closet space. The only issues I had was the AC which they took care off quickly!
"Worst experience ever"
Bad customer service (specifically a manager by the name Andrea) who wanted to charge left and right. Added extra charges for things not used. The pool and jacuzzi are cold and dirty. Old place altogether. Worst I've ever experienced. I would choose a chain hotel rather than local next time.
Beautiful hotel and wonderful staff! They were extremely helpful with all of my need while I was in Mexico alone. The hotel room was immaculate and worth the money for the stay. The staff was always willing to help with all I needed that.
"Never stayed at a better suite!"
This place is absolutely amazing. My wife and I stayed here for a week and it's location was brilliant. Located near restaurants and a 20 min walk from the zocalo it has a great view of reforma. The housekeeping staff do a great job doing your room up sometimes twice a day! The only downside is the AC wasn't as strong as we would have liked. Also, a word of advice please try and use Uber or a normal taxi as opposed to the one the hotel offers, as it's priced 2-3 times the normal amount. All in all, a perfect stay and would definitely come and stay here when I return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM