A premium full service resort. I had an absolutely wonderful time. The amenities were fabulous including the spa facilities. I had an extraordinary massage with masseuse David. Also, dinner at Different Point of View restaurant is a must!
"Not what I expected "
The resort isn't what I'm used to as far as "resorts" go. This property was dated and the rooms (I stayed in two different rooms while I stayed for 3 days) need to be remodeled. The first room I was given had a broken toilet, broken coffee maker and broken closet door. The good news is the customer service was excellent!! I just sent a text to "Kate" and she was quick to resolve the issue and move me to another room. Unfortunately the second room was on the bottom floor, looking out of the balcony window I had to actually look up at the view of car fenders. The landscape and mountains that surround this property are amazing but all I saw was the grill of a car. Up side-it was across from the adult pool so I was happy to sit there and relax. The restaurant has a great breakfast buffet for a very reasonable price. I really enjoyed the food and the service each time I visited. I had three meals and all were very good. There is a FedEx Office right on the property which was very convenient too. The employees are helpful and you can even ship your luggage (or souvenirs that don't fit in your luggage) right from there before leaving the hotel. I needed a phone charger and they had them for sale! Big win. There is a Starbucks in the lobby for my caffeine fix. What would make this a better choice' Update the guest rooms. Add a microwave. Update the bathrooms. Move the gym to the front of the hotel instead of up the mountain. Update the pool furniture cushions. Overall, I would give this a 3. I feel that for the room rate there are better choices in the area but with some update the Tapatio could be a 4
"Lookout Mountain Golf Club"
It's challenging to play from the Back Pointe, add another 700 yards to my game. I usually play from the 'White' or Middle Pointe at Lookout Mountain, but my playing partner plays from the Back Pointe, so I joined him, finished with a 92, not too bad for me. My wife played from the Forward Pointe, despite the challenge, she still enjoy herself. We had a wonder time playing and had lunch at the clubhouse.
Wonderful place to escape to. I love staying at this hotel, the staff is always friendly, courteous, and welcoming. We stayed this trip over the Easter holiday, the resort had a whole list of family activities for the holiday which made it an extra special treat for our young daughter. I would highly recommend this resort to anyone.
The hotel and resort was beautiful! The falls water area was beautiful and perfect for our kids. The Bistro restaurant was delicious both for dinner and breakfast. Overall - wonderful! Staff was amazingly accommodating -- thank you!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM