"October 2016 stay"
The hotel was clean, well appointed and the grounds were lovely. The staff was very helpful as we were in town for medical treatment and made sure we had a room that was easy to access. We have recommended the hotel to others already.
I was here for the first time for a conference and this place is great. The rooms are very spacious and the staff is friendly. The pools they have are perfect for relaxing and enjoying the landscape. I will be back.
Great hotel. Nice clean room, awesome views, and excellent meeting facilities. Nice efficient staff. Convenient shuttle service so you don't have to climb the hills of thou don't want to. Lots of pool areas. Great spot.
"Great for conference and family - BUT get a room away from the loading dock"
I would describe this hotel as a resort on par with those in Hawaii at a fraction of the cost. 5 star rooms, staff and amenities. The layout is a wonderful. Reminiscent of Italian villas scattered along hillsides. Kids will love the pools and water activities. The only problem, which more/less ruined my stay was the super loud beeping (back-up safety sounds) that started after 6 AM on the second morning right outside my building/window. This made it impossible to sleep and went on until I left the room at 8:00. I can't understand how management at such an upscale hotel can allow trucks and forklifts making so much noise before 8AM when guests are sleeping nearby.
The hotel has recently been renovated which is nice! Rooms felt very new but outside is still dated! The parking is awful! Overall the grounds were beautiful but driving around wasn't very fun because of the cramped parking situation! Many great pools but some desperately needed refinishing! Really you have to drive to the pools, laundry, etc because it's too far to walk!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM
The property will be going through renovation works from Weds 01 Jun 2016 until Sat 01 Oct 2016. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.