Porto Elounda De Luxe Resort is located on the beach in Agios Nikolaos's Elounda neighborhood and local attractions include Agios Nikolaos Archaeological Museum and Lake Voulismeni.
This Agios Nikolaos hotel has a private beach. Dining options at Porto Elounda De Luxe Resort include 3 restaurants. A poolside bar and a bar/lounge are open for drinks. Room service is available 24 hours a day. Recreational amenities include a golf course. Also located on site are an outdoor pool, an indoor pool, a children's pool, and a health club. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a 24-hour business center and offers a meeting/conference room, secretarial services, and a technology helpdesk. Complimentary wireless Internet access is available in public areas. This Agios Nikolaos property has event space consisting of a conference center, banquet facilities, conference/meeting rooms, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle and a ferry terminal shuttle. Business services, wedding services, concierge services, and limo/town car service are available. Guest parking is complimentary. Additional property amenities include a rooftop terrace, a children's club, and a fitness facility. A total renovation of this property was completed in March 2011.
111 air-conditioned guestrooms at Porto Elounda De Luxe Resort feature minibars and CD players. Balconies offer golf course, beach, or sea views. Beds come with signature bedding, Egyptian cotton linens, and down blankets. These individually decorated rooms include desks and sofa beds. Bathrooms feature shower/tub combinations with rainfall showerheads. They also offer double sinks, bidets, and makeup/shaving mirrors. Wired high-speed Internet access is complimentary. In addition to complimentary newspapers and safes, guestrooms offer direct-dial phones. 37-inch LCD televisions have satellite channels and DVD players. Also included are complimentary bottled water and windows that open. A turndown service is available nightly, housekeeping is offered daily, and guests may request in-room massages.
of TripAdvisor Travelers recommend this hotel
"Not worth the money"
We stayed here for our honeymoon and its with regret that we left here underwhelmed and cheated by the amount we paid and the experience we had. We paid 3k to stay here for a week half board. The food at breakfast and dinner was superb as were the staff who served us. It was lots of little things built up that annoyed me. The prices for a massage or treatments being twice the price you'd pay in London. The bar and restaurant prices being extortionate and due to being on a resort, you had no choice (€4 coffee, €5 for water with dinner, €9 for a milkshake etc). Having already paid so much to be there in the first place this all adds up. I wouldn't recommend this place to a newly married or young couple, it lacked atmosphere and there was very little to do after dinner. We were usually the only ones in the beach bar of an evening so spent most nights heading to the nearby town (15 mins taxi, €28 return trip) to have a few cocktails and a walk around the shops. Agios Nikolaos was stunning. Not including the restaurant and bar staff (as they were lovely) it felt as though other roles and duties were short staffed. After ordering room service it took over 2 days for the plates and glasses to be cleared from outside our room'!! Reception were slow at answering the phone and usually very busy. Guest relations were extremely unhelpful when I was merely enquiring about trips and excursions, we had to head into town to find this information out ourselves in the end. The service at the pool was practically non existent, no one came round to take a food or drinks order or cleared your plates away after eating. Therefore any additional extras you would expect from a 5 star hotel e.g. flannels, water etc didn't happen. One day there wasn't even enough sunbeds for us! Overall, it's a nice hotel with lovely views and good private little pools and the rooms are clean. However, combined with the above experience and the price we paid it wasn't our dream holiday in comparison to many other 5 star destinations we've stayed in for a lot cheaper. I've not written a review before but this holiday called for one. We loved Crete and would definitely recommend it, just not the hotel as its not worth the money.
It is a nice hotel, a bit stiff and stuffy, seems very artificial. Most rooms have a private or shared pool, wasn't very cosy though, just a wall separating the pool from your neighbour. We only had the sun till about 1pm on our balcony, so we didn't stay at our private pool very much (private pool but no sun at all in the afternoon). The beach area was very artificial with all chairs and umbrellas in the grass area, we were not allowed to take them into the sand. The buffet restaurant was excellent, the staff very friendly and professional. Drinks are quite pricey for Greece, but I guess that was to be expected in a fancy resort. The location is also not great. We did walk to Elounda one night (about 40 minutes walk) and we took the public bus to Agios Nikolaos, which was great, but couldn't rely on the schedule, we would just go up to the street and wait. We would not choose this hotel again, for the amount we paid there are nicer hotels in Greece. But if you like to play golf it is probably ok. Also the kids pool was way up and out of the way and only if you are in the mini club. Would have been nice to also have a slide of something for the kids that don't want to be in the mini club.
"Lovely setting but impersonal atmosphere"
Overall we enjoyed our stay at this hotel but we did not feel that it had been a five-star experience. The welcome was polite and as expected for a hotel of this size. Our room was spacious and had a private pool which we used a couple of times. The private beach, gardens and pool areas were well organised and the natural setting with the sea and the mountains couldn't have been more perfect. We attended the 'fish evening' at the sister hotel and whilst the food was generous and well presented, it was extremely expensive at £139 (including a bottle of wine). This was on top of what we had already paid for our half-board stay. The service in the Nafsika self-service restaurant was efficient, but impersonal. The staff mumbled and sometimes passed comments to each other in Greek. They looked as if they were ready for the end of the season and were fed up with serving an endless stream of international holidaymakers. The guy who cooks the omelettes looked particularly miserable and even a pleasant, 'Kalimera' couldn't crack a smile from him. The food was plentiful but became repetitive and 'samey' after a few days. The wine is very expensive at around £40 per bottle and they charge £5 per bottle for still or sparkling water - and as tap water is not an option - they have everyone over a barrel with this at dinner time. The most enjoyable meal during our stay was at a fish taverna in Plaka when we couldn't face another buffet dinner at the hotel. One of the things that attracted us to this particular hotel was the golf course. However, we didn't play as it would have cost £80 for nine holes (£20 each to play and £20 each to hire a half-set of clubs). We walked the course on our final morning and decided that we had made the right decision not to play as the course is very tight and is not in the best condition. It was much more enjoyable, and provided far greater value for money, for us to hire a small car for three days at a cost of £80. The natural setting is beautiful, the hotel is very clean and well appointed but is not luxurious, the atmosphere is polite and efficient, but impersonal. There was nothing to do after dinner as we could not find a popular bar or any entertainment within the hotel complex. The bars do not seem to get busy as the drinks are so expensive. During our stay there was a very high proportion of families with young babies and toddlers so the restaurant felt a bit like a nursery at times. The hotel caters for a well-heeled, international clientele, which adds to the corporate feel of the resort. We made the most of our holiday but we would not return to this hotel. Next time we visit Greece we will stay in a simple bed and breakfast and enjoy the variety of local fare in the tavernas and restaurants rather than staying in a large impersonal resort. This is a very personal view. Other guests seemed to be enjoying the resort very much, but it was not for us.
"Heavenly picture on earth"
The weekend on Sep the we spent in Porto Elounda is by far the best relaxation time we had ever. The view is breath taking (all around...). The staff is extremely warm and kind. The food is delicious and othentic. The room is very spacy (bathroom is huge). The beach is full with beds and shades. The only downside here is the long way from the airport (an hour+ drive). But it is worth it!!!
"wonderful hotel, very helpful staff"
we stayed for a week in September. As this was a special occasion I had booked a room with a pool. On arriving we found the suite was on two floors and for various reasons this was not good for my husband. After a sleepless night worrying I went to reception to ask for a change to a room on one floor even if we had a downgraded room. We went into Elounda for the morning and on our return were shown a suite with a larger pool all on one floor. We had moved within an hour. The Nafsika restaurant was lovely and the staff there looked after the guests very well. We did have 2 meals in other restaurants during our stay but overall liked the Nafsika best. Also Georgeos in the bar is a great asset to the hotel, pulls a mean ½ litre of beer. If there were not so many places in the world to visit and so little time in life we would be back
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM