of TripAdvisor Travelers recommend this hotel
"Location location location"
A great hotel with great staff! Felt safe and secure at all times. Hotel resaurants were excellent! Walked at night to local restaurants with no problems as well. Very comfortable rooms. Staff was willing to go the extra mile. Bus tour, museums all in walking distance. Uber gets you anywhere else cheaply. All in all I love the Polanco neighborhood.
"Great place to stay in Mexico City"
We were at the InterContinental Presidente for four nights in November,2016. The service was excellent and the staff were all very friendly and helpful.There were great views of the city fro our room on the 32nd floor. This area is safe and one can walk easily around and visit several good restaurants in the area. We especially liked the Cafe Toscana around the corner which is open for breakfast, lunch,and dinner. We had dinner in the hotel at Chapulin one evening and the food was great. One of the bellman, Haribarto, was particularly helpful in directions in and about the hotel. He was always wearing a big smile which made all feel at ease. The hotel is very close to a huge park which contains many interesting museums, many of which are free of charge. A must is the Museum of Anthropology. All in all, a great place to stay while visiting the many interesting sites of Mexico City. I would also say using the Mexico City Cabs(pink and white) is a good value and safe although perhaps not as roomy as a van provided by the hotel
"Unexpectedly disappointing "
It's amazing how the staff manage to disappointing me in every possible chance. Check in slow even with a few people waiting. The bedroom was booked as a king size bed I got a double room. Air conditioner is not cold. I asked for extra pillows they didn't bring them, I called again and they say didn't have extra pillows but offer a few cushions in return,'I agreed and never showed up. Their business center closes early and there is no other place to print. Overprice room.
"Very modern with amazing views"
Great location. Excellent room. Spectacular view from 28th floor. Upgraded to a Jr suite. Awesome shower. Friendly, multilingual staff. Pricey restaurants and shops but so well suited to other areas of the city.
"Mexican Grand Prix "
Fabulous stay we had 4 days here and my husband unfortunately had a fall before we arrived and we needed the loan of a wheelchair... absolutely no problem for them nothing was too much trouble and a special mention to chief concierge Mario A Laguna he was so helpful we had some Mexican relatives visit us and he translated for us which was such a great help I would definitely recommend this hotel
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM