of TripAdvisor Travelers recommend this hotel
"Again- great service in this good hotel"
This is the second time i stay at this hotel in the last 6 months And this is the second time i needed help aj O received it Firrst time i was bringing a bottle of rum in my baggage, it was break during the flight, so all my clothes were wet in rum. It was sunday night, but The laundry service cleaned, washed and ironed my clothes overnight, so they sorted my issue out very efficiently. This time i forgot a deodorant... i realized it just before taking a shower on monday morning. I called concierge and the guy was with a brand new deodorant and the invoice from the hotel store in lesser than 10 mnts since i called for help. Great service Great attitude of all all the team, all the time The french restaurant is always very very good
"Good hotel, suitabe for business and vacation"
I stayed here a week for business. The standard room is of decent size, with a comfortable bed and a shower without a curtain. A walk-in shower is such a good thing! The staff was very professional and knowledgable. The breakfast area could do with being a bit more spacious. Quality and choice of the breakfast was very good.
Highly recommended for those looking to stay in a safe central location in Mexico City. The boarding point for Turibus was just a stone's throw away from the hotel, and F&B options are aplenty just steps away. Plus uber is Super convenient to go everywhere.
"Nice, but a few misses"
The hotel is beautiful. 5 restaurants, large bar/lounge area and the rooms were very modern and clean. The desk staff and bellmen were excellent and professional. Now for the negatives: the lounge/ bar waiters were always chatting and seemed to occasionally break to check on you, the airline ticket print center was inoperative, and the shower water temperature fluctuated wildly at times. All of the restaurants were professional, beautiful, and well priced so that was a huge plus. The gym is quite large-excellent.
"Went to Mexico City on business last month and stayed at this hotel for a week and it was excellent!"
The facility and grounds were remarkably clean. The staff was beyond friendly and helpful -very quick with responding to my needs. The hotel dining experience for breakfast and dinner was the best I have experienced internationally. I would definitely stay here again whether traveling on business or pleasure!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM