of TripAdvisor Travelers recommend this hotel
"Early wake up"
Nice boutique hotel with plenty of F&B facilities. Area is really nice but with developed areas in Joburg comes construction. Was a bit of a disappointment to be wakened by a drilling noise at 7 am on a Saturday morning. Not warned no discount. But anyway, when they are done I would consider coming back.
"Last nights in ZA "
These are our last 2 nights in ZA. What a fun hotel to end the trip with! Quirky entry on 2nd floor, milk shake bar, Hollywood motif with pictures of the greats, a staff that is courteous and helpful. Really nice beds and pillows, and the eclectic couches in the lounge area are quite astonishing. Great great great!!
Once again excellent service from the front desk personnel. They always make me feel welcomed and special and there's always a surprise waiting for me in the room. The hotel also displays the number of stays in front of the lifts so everyone can see who has had many stays at the hotel. Breakfast is very good and also the personnel behind the coffee machine provides excellent service.
"Wierd is the only word I can think of..."
The location is great; centrally located and near to shopping and restaurants. The property itself is very odd. The bar area has a couple of curtained off alcoves with double wide couch/lounges. Purpose' Not sure. The room did not provide any bathroom privacy (a trend I noticed in all the Protea hotels we stayed in during this trip). The entire shower/sink area separated from sleeping area by a shower curtain. Shower enclosed in clear glass. Common areas of the hotel are decorated in oversized lighting fixtures, oversized patterned wallpaper....service in dining room and outdoor lounge slow, arrogant. Our first night the photo array of movie stars hung on the wall over the bed crashed down on top of us. Desk staff didn't seem to care too much.
"Protea Hotel Fire & Ice, JHB "
I was lucky enough to have won a week end away at the Protea Hotel Fire & Ice last September. Despite the fact that my voucher which was valid for 6 months expired, the hotel staff were exceptionally accommodating. I liaised with Ephia Dikgale who was so professional and got back to me within a day! We had complimentary breakfasts and dinner vouchers to the value of R400 per person per night! What an awesome week end away! I would definitely recommend this smart, trendy and beautiful hotel!👌
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM