Located in Johannesburg, Protea Hotel Fire and Ice Melrose Arch is in the business district and close to Wanderers Stadium, Sandton City, and South African Museum of Military History. Nearby points of interest also include Sandton Convention Centre and Hyde Park Corner.
Protea Hotel Fire and Ice Melrose Arch's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an outdoor pool. This 4-star property has a business center and offers small meeting rooms, audio-visual equipment, and business services. Wireless Internet access (surcharge) is available in public areas. This Johannesburg property has event space consisting of banquet facilities and conference/meeting rooms. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café and laundry facilities. This is a smoke-free property.
There are 197 guestrooms at Protea Hotel Fire and Ice Melrose Arch. Bathrooms feature showers, complimentary toiletries, and hair dryers. Partially open bathrooms are available in select guestrooms. Wireless Internet access is available for a surcharge. In addition to desks and in-room safes (accommodate laptops), guestrooms offer phones. LCD televisions have satellite channels. Air-conditioned rooms also include coffee/tea makers and electronic/magnetic keys. Guests may request a turndown service, irons/ironing boards, and wake-up calls. Housekeeping is available daily. Cribs (infant beds) are available on request. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"While a very good hotel they should have fired the architect"
We stayed here two nights during our Gate 1 tour of South Africa. The Protea Fire & Ice is a very nice hotel, modern, well kept with a very good staff. Our room was fairly spacious with good wifi. However, the room layout was "unique". The bathroom sink, vanity and shower stall were essentially in the bedroom space. The architect did include a translucent curtain to add some privacy when showering. Thankfully the toilet was in a separate space with a door. To be fair I wouldn't just have fired the architect; the committee that approved this ridiculous layout deserved the same fate. Otherwise, we enjoyed our stay here. The room and common areas where all kept clean, the beds were comfortable, service was very good and the breakfast was just not good but also had a very good selection. We did have an incident when several rooms were visited by an unauthorized employee when that should not have happened. The was a system in place to quickly identify that person and we were told his employment was terminated. Nothing was reported missing. Thus event seemed to be handled well by hotel management. The hotel is located inside a very large protected gated compound that includes a shopping center, individual stores and restaurants, regular and high end auto dealerships and miscellaneous other stores. While apparently safe and Disneyland-like, you have to wonder about the rest of Johannesburg.
My husband and I stayed at this hotel the last time that we visited Johannesburg. We liked it so much that we booked it again for our family trip to Johannesburg last month. I was pleased to discover that it has not changed. With the exception that it does appear that a curtain to divide the see-through glass shower area from the bedroom has been installed since our last visit. The boutique-style rooms have character, and were nice and clean. The hotel is in a great area, within walking distance of shops and restaurants. We felt safe walking to and from, even at night.
Stayed here for 2 nights in Sept 2016. Beautiful hotel. Great location, many good restaurants within easy walking distance. Rooms are clean, Hollywood inspired decor. Staff were very nice and welcoming. Pool located on first floor in courtyard. Could use more lounge chairs on deck. Would not hesitate to stay here again. Good restaurant
"The perfect hotel for business travels"
I think any business traveler will agree with me that a specific condition afflicts business travelers: Call it hotel gloom, an amorphous melancholy that seems to thrive in the perfectly serviceable hotel rooms of anything more than R1000 per night. Traveling for business can often be tiring and stressful, but staying at the right hotel can help ensure a better experience and this is why I thought of sharing with you why I keep on going back to the same hotel in Johannesburg when I travel for business. I have had a relationship with Fire & Ice Hotel in Melrose Arch for almost 5 years now. It started when I started working from the hotel around 2012. I had a great relationship with the hotel’s previously GM, Anton Gillis and the same relationship carried through with the now General Manager, Gabriella Abrahams. Having these relationships are part of the vital connection any traveler should establish when they want to make a hotel their home-away-from-home. Thanks to its location in Melrose Arch, near the economic hub of Africa, business travellers have easy access to and from the area’s main attractions. The hotel also offers a variety of boardrooms should you wish to book your meetings there. Another reason I love this hotel is their excellent Wi-Fi connection and attention to detail to every frequent traveler’s needs, in my case they know I love sparkling water and ensure it is in my room upon arrival. As someone that enjoys a great night’s rest, Fire & Ice Melrose Arch for sure assist in that department. Their beds, including the linen, are of great quality and their window thickness keeps sound out and when I am deep in slumber, I don’t want a ray of sunlight bursting through the shade to wake me prematurely, they even ensure that does not happen with their great curtaining and blinds. But the most crucial part why I love Fire & Ice Melrose Arch for business trips is that their hotel staff create a customized, differentiated experience that will encourage me to keep coming back. Gabriella and her team understands my needs as a customer of their hotel and they make me feel part of their family, something that is truly important to me.
Lovely evening networking with clients in the downstairs bar and lounge area. Cocktail snacks were delicious and plenty of vegetarian options. Centrally located and easy access. Parking is resonable too. Definitely be back for client meetings.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM