of TripAdvisor Travelers recommend this hotel
This hotel is run by a bunch of hopeless people. They claim to be a smoke free hotel, but most guests smoke either cigarettes or pot. If you call to complain because your room smells of smoke along with all of your clothes, they just claim they need to figure out who is smoking. Well, they don't make much of an effort to figure it out, and its often multiple people smoking. We have changed rooms and the problem persists. They could easily have their housekeeping staff report rooms that smell of smoke, but they really couldn't be bothered. So, if you smoke (anything), this would be the perfect hotel for you. If you don't want to wake up to your room filled with the smell of cigarette smoke, stay far far away.
"Wedding night stay"
Pros: - Overall good experience - Lovely romatic turndown service - Efficient check in - Spacious room,large bed - Good value room service Cons: - Room carpet was stained could've been cleaned - Bathroom basin was slightly blocked, would've called for maintenance had I been staying for longer than 1 night Overall a nice place to stay.
"Different. Jazzy. Ultra-modern"
Interesting hotel built above a very large shopping mall. Entire underground floor parking accessed by lift from reception. Ground floor shops mainly designer, clothing, cars and restaurants. Hotel very new and 'modern'. Decor all black and white with b/w photographs of old movie stars. Bedroom on first floor above street but little traffic so quiet. Bedroom incorporated shower room, 'modesty curtain' available. Separate WC. Whacky furniture e.g. chair 8ft tall but 1 ft wide. Helpful staff. Didn't eat there so cannot comment on the restaurant.
"Funky, glam hotel! Loved it!"
I loved the ambiance of this hotel. We stayed here two nights as part of a tour package. Breakfast is very nice with lots of variety....even dark and white chocolate! Later, for a special treat relax on the patio and try the elephant trunk milkshake made with local amarula liqueur from their famous milkshake bar. The hotel is located in an area that looks like it was made just for tourists. We were told it was safe to walk the area at night. There are a few hotels, upscale shops, eating areas and a mall to browse around. There did not seem to be any tourist things around. Wifi was good in the room and there are plenty of nice public spaces.
"....chic hotel in trendy location"
Relaxed environment and quite funky design in nice location of Melrose Arch. Would recommend for the location due to proximity to great restaurants, shopping and relaxation. Nothing to complain about...you must try the milkshakes. Wow!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM