The room and the bathroom is spacious and well equipped, interesting artwork in room. To me the room is too dim and prefer to have better lighting, the remote control for the blinds is kind of strange and maybe it is me, unable to find the switch for one of the ceiling light which needed to cut off with the master switch.... the light switch for the TV/Mini Bar in the middle of the room is hidden under the top of the bar... Breakfast is definitely not acceptable....
"Perfect for business travel"
Just a really great hotel. The rooms are incredible, the service is perfect and I am sorry I only had one night. This is understated luxury. The location is also perfect in the French quarter. Good food and bars just around the corner. Definitely worth a stay.
"Grand Opulent rooms - Quality Furnishings - Peaceful Location - Free WIFI - Close to Subway for connections to the city."
First of all you deserve a huge CONGRATULATIONS for even finding this little known hotel here on Tripadvisor, I never found it in any brochures and took a pot luck gamble with a Travelzoo deal one day...and I'm glad I did, this is an absolute GEM and I'll explain why! I stayed here for 4 nights, my first time to Shanghai and wanted to stay in a quality hotel for that little touch of luxury but without paying the 'big name' hotel prices. I flew from London Heathrow directly into Shanghai with Virgin Atlantic. Decided to take the Maglev train for a laugh (do it, boy it was fun flying at 273mph!) to Longyang road and then changed to Line 2 (Green) to East Narying Road. Then connected to Line 10 (Lavender) Subway line to Xintiandi... the whole journey cost about £4 and that included the pricey Maglev. The subway was only about £1.30 and costs NOTHING compared to the London Underground. It's also super modern and uses Siemens trains, absolutely loved it. Announcements were in english and staff were always on hand if you needed advice. The hotel was an 8 minute walk from Xiantiandi station in a perfectly fine part of the town either day or night, I felt comfortable. This Hotel occupies the side of a high rise building, not the whole of it so this truly is a Boutique hotel. It's tucked behind Fuxing Park in the French quarter which you walk through on your way to and from the Subway station which is lovely. I liked the Hotels privacy but granted the reception was a little tricky to find initially. Check-in was a breeze and I was given my electronic room key to a deluxe room.... What word other than WOW would adequately describe the room... there isn't! It was spacious, ultra modern and stylish. Darker colours were present throughout with floor to ceiling windows overlooking Shanghai (opposite direction to the Park). A comfortable king size bed with quality bedding and furnishings. The Bathroom was even more impressive though, seperate and large freestanding luxury jacuzzi bath and shower with a copper theme. I was blown away considering I paid the equivalent of £46pn... Breakfast was on one of the upper floors, typical 5* hotel extensive selection of hot and cold food and beverage options. The staff weren't too skilled at making an english breakfast tea though...I had to describe it in detail but they were very friendly and professional. Bless them, the English language wasn't the strong suit of any of them but they did their best to understand.. respect for that. This peaceful location just around the corner from a large and relaxing park I found to be far more pleasent than the incredibly busy and crowded Bund area and Nanjing road. Granted big name luxury hotels are all over this area but they cost an absolute fortune (more than triple what I paid) and it's a far cry from a peaceful area. I'm glad I chose a hotel more 'in-land' and paid the small extra to travel into town each day using the beautiful, fast and affordable Subway. It was a breeze, completely stress free and I saved a packet.
"Not a recommended hotel"
The room/lift key didn't work properly any day I stayed in that hotel. Had to recode it every day, it was annoying. Staffs were not accommodating. Didn't get even one hour extra late check out after staying there for 5 Days. Only great thing was that the room was nice and well decorated and all amenities perfect. But won't stay there again as 'service level' is more important than decoration.
"Not a 5-star hotel"
Yes, the room are nice and spacious. The beds are wonderful, and de location is excellent. But there is too much wrong with this hotel to let it have 5 stars. Boutique also means understaffed, so the staff too often asks you to solve your problems yourself. Need coffee cups' You can fetch them yourself. Putting your campagne cold' You can bring it to the kitchen yourself. Worse were the regular cuts in the water supply. In two weeks time, we got three announcements about day-long cuts, two of which were effective. Even a five star hotel might not be able to avoid that, but three times sounds like mismanagement. The keys for open doors and manage the lifts were too often faulty, and we ended up having five replacement keys. And when our neighbors decided to have a party, the sound isolation was more motel-quality. Based on earlier reviews, we decided not to include a breakfast in our package.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM