of TripAdvisor Travelers recommend this hotel
"Great Location but the Apt left a lot to be desired"
Was here for a 6 night stay and have stayed at numerous rentals in the past in Mexico and USA. The big complaint is that there was no air conditioning, I called maintenance 4 days in a row and nothing was done about it, the bedroom has a ridiculous four post bed which Blocks your view of the tiny wall mounted tv, water pressure was meh at best. Location is fantastic, 38th street is full of fun restaurants and bars, and your are footsteps from Avenida 5. The beach left a lot to be desired little to no beach by the condo. Rooftop pool is great. Went to Mamita's but it's a very south beach feel with the unz unz unz music all day The exact unit has a street view balcony and the street reeks like dead fish, chum, late in the day and the windows off the bedroom lead to the main hall. No chance to get a nice cross breeze since the air conditioning is non existent. All in all for the price, I'm not staying in a non air conditioned apartment given the hundreds of other options in PDC, owner gave lengthy instructions to not set AC less than 22, good luck, it never got below 25, I'm literally dripping with sweat right now laying in bed writing this before my early flight tomorrow Hopefully the owner will do the right thing and ream out on site management for robbing me of the basic amenity of comfortable temperature when I'm trying to get some sleep, fix the issue for future tenants that are willing to bear hot sticky uncomfortable nights then issue a refund.
"Almost on the beach"
This was the third December we visited Playa and we have finally found the place that we will stay at again. The location of this property is absolutely perfect. Steps from the beach and a short 5 minute walk down the beach and you are at the best beach club - Mamitas. You are also very close to 5th Avenue and all of the shops and restaurants. Aside from the great location, the rooms are spacious and well-appointed. I absolutely LOVED the rooftop infinity pool which had a view of the beach. Even though we were up there several times during our stay, there was never more than 2 or 3 other people up there with us. Concierge and staff were very helpful and we will definitely be booking it again for next year!
"Excellent location, less than excellent experience"
We stayed for 2 nights and paid for penthouse upgrade. It's good to have your own rooftop pool & seating area. Hotel room is huge, clean, we had 2BR with 4 double beds, fully equipped kitchen, balcony, lounge & dining area. Pros- *walk 30 secs to beach, *walk 1 min to 5th Ave. * some great eating options at your doorstep, *convenience store next door & * very nice rooftop "adults only" infinity pool. Cons- *really terrible smell in our room. Definitively not due to housekeeping as the unit was very clean. *next door is a massive construction site. The noise was terrible- all day from early morning. Our balcony view was over the construction site which was really disappointing as the hotel was about 90% vacant! (If not more) & the workmen could see directly into our room. * we had no electricity from 9am-2.30pm. This was the whole block so not directly the hotels fault but we were alerted at 8.30am on the day affected. So the room had no working shower, no aircon & no flushing toilet. So you couldn't stay in the room during this time. *no shade on private rooftop pool area, so you couldn't really sit up there for long. * main family pool is also having construction done. Overall- for us the room was unusable for our stay- mainly due to power outage, construction next door. Mainly I'm disappointed to be given arguably the worst room in a pretty much empty hotel.
"Nice place close to the beach"
Nice rooms, very low water pressure in the bathroom, but it didn't matter too much. We had a great kitchen and living room, and very much enjoyed the rooftop pool. The view from the roof is incredible. As close to the beach as you can get!
"Great service and value!"
Hotel is at an excellent location - right next to the beach, close enough to walk to many restaurants, and far enough from crowded places. We stayed in a penthouse suite that came with a private roof top pool. The room was nice and the amenities were complete. The only disappointment we had was the extremely low water pressure in the showers. It was nearly impossible to get cleaned up. We ended up having to use the sink to finish up washing our hair. However, the best part during our stay is the concierge service. Lillian offered great advice and really made the trip for us!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM