I will recommend everyone to stay .property is well maintained. Close by Metro helpful to shop and visit. Excellent concierge service thanks Anuj and Aditya to go above and beyond. Specially before leaving for airport luggage measurement done by team made big difference.i want will ask the management to add free shuttle with in 5 kilometer of the property although few times we got free ride to metro.
"Stay elsewhere ! Stay peaceful !"
Some hotels live too long on past glory. This Le Meridien property at Gurgaon is one such example. A lot seems to be wrong with this hotel. In terms of design, placement of furtniture and equipment ! It will take you sometime to figure out even simple stuff - like the ON switch for the table top lampshade, the tap in your bathroom and the lights! May be I am too low IQ to find these things but after a hard days work you may not be keen on mind games! Housekeeping guys are listless, non committed and tardy. They are doing it because they have to, it seems! I mean who calls for a water bucket at 9 pm at night ! They have a BOSE speaker system in the room that has no Bluetooth ! And a Philips Sound bar without Bluetooth either. Yeah it is for guys who travel with an Aux cable. Sorry Le Meridien, an Aux cable still does not figure in my travel essentials ! The Room Service and Food was a good saving grace. The portions are good. The taste superior.
Overall, it wasn't good experience. First, please update your physical address. It took an hour to find your place from the airport. M.G ROAD is huge and top of that Sector 26 is also big. You have to be specific with street number and address. The room wasn't clean. The carpet have many spots and dirty. We ordered the food which was so oily and got stomach burn. Never going to stay here again
Best experience at a hotel ever. Location and hotel itself are great (very modern and clean). Cleaning staff always did their job to perfection. Breakfast was amazing every morning with the most variety I have ever seen at a buffet in my life and extremely fresh food/drinks. Service from staff was out of this world (special thanks to Aditya and Anuj- concierge service - they ALWAYS went out of their way to help us out being that we are from the US and needed some extra assistance).
I came to Gurgaon for a business trip but the above average service at the hotel made me feel like I was on a mini vacation! Very impressed with everyone I encountered from my room attendant, to the restaurant manager, housekeeping manager, bartender and concerirege who all went above and beyond.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 12:00 PM