of TripAdvisor Travelers recommend this hotel
We could not have been happier with this hotel. We arrived from the US first thing in the morning and we were thrilled that the room was ready. The 2 BR suite was nicely sized and comfortable for a family of four. The little kitchen was great for a couple of breakfasts items. The view is priceless. The location is great and you can walk just about anywhere you would want to go. An added and unexpected bonus was the clothes washer and dryer. Definitely recommend!
"25th wedding anniversary"
We booked this month long trip round Australia for our 25th wedding anniversary so we wanted every part of it to be pretty special. Our first stop was Quay west suites Sydney. We arrived about 9pm from UK after travelling 24hours so we were very tired but excited to see Sydney & hoped the view we had asked for was available. The guy on the desk was lovely & friendly & told us we were on the 11 floor with a harbour view,we made our way up & into the room. Straight away opening the curtains to the balcony & were greeted with the most perfect view I have ever seen in my life. Sydney harbour right in front of us. We could of stayed out there all night. We ordered room service as we were tired & hungry this was well priced & came quite quick. The room was huge with kitchen,utility room,dinning area,bedroom ,bathroom & living area. Nothing about this could disappoint at all. The location was perfect for everything. We used the swimming pool on the 22nd floor with fantastic views over the city too. All of the staff we spoke to were friendly & welcoming.
"Amazing Room Views"
Travelling for business with a colleague so we booked a 2 bedroom apartment with harbor views. Stunning views of the Sydney harbor bridge and Opera house. Get spot to explore the Rocks and harbor precinct in generally. The suite was very spacious with separate lounge and kitchen and well presented albeit a little dated. Bed was comfortable and 2 bathrooms was very handy. Will stay again.
"Excellent apartments and great location"
These apartments are a good size and well designed. Whist some of the fittings area bit dated, it all works well. The location is excellent, adjacent to the Rocks and close to the business district. I found the service very good, particularly the concierge Joe who arranged restaurants , taxis and gave some good location advice.
We stayed here for our wedding anniversary. Staff were brilliant at checkin, the room as lovely and the pool and spa are brilliant. Sadly the hotel experience was really ruined by Anastasia at check out this morning. I had a question re the preauthorisation, instead of giving me a direct answer she laughed to herself, shook her head and had an extremely condescending manner.... Her understanding of customer service was well below expectations for a hotel of this standard and really spoilt my experience of the hotel. I wouldnt expect to be insulted and treated like I was stupid given the standard of the accomodation and the amount paid.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 10:00 AM