of TripAdvisor Travelers recommend this hotel
"Excellent location; much improved WiFi"
This is now my fourth or fifth month-long stay with Quay West while in Sydney on business. The rooms are comfortable and well put together for long term guests. Cleaning staff are excellent, and front desk staff attentive to clients needs. Although the WiFi had historically been very poor at Quay West, they have upgraded the infrastructure and I had no issues during my stay this year. Customer service is always great, and it was very nice to have some fruit, cereal and milk provided in my room on arrival as a repeat guest.
"Princess of the Penthouse"
We arrived at Quay West Suites to treat our family to 24hrs in Sydney in style and we absolutely achieved our goal! We decided to spend a little more and book an apartment with harbour views, but our expectations were far exceeded when on check in we were told that we had been upgraded to the penthouse! We could hardly tear ourselves away from million dollar views, so we ordered room service to eat in. The rooms were beautifully appointed and and the beds were so comfortable we nearly didn't wake up to watch the spectacular sunrise! The staff were all so friendly and helpful, assisting us with directions and answering any enquiries we had. The location of Quay West is fantastic - 5 mins to Circular Quay and minutes to great shops. I felt like a princess, even if it was just for 24 hours and can't wait to stay there again soon.
"Great apartment, clean, fantastic views, quiet."
The best value for money we have ever had on any stay anywhere! Great staff attendants, We had a few small issues, the manager (Lehan) was absolutely marvellous! Apartments were clean, serviced & everyone from concierge to management were unbelievable. Would go there anytime. Good on you Quay West, thank you.
Woowee my mother knows how to pick the most amazing places to stay! She says she will win the lottery and live in this place with these fabulous views! Short walk to the shopping centre and close enough to other motels to get their free wifi. Our week was great with the 5 star service, both front of house and housekeeping. If you can stay here DO IT! You will not regret it!
"gorgeous view, great location, super comfortable beds "
My family and I LOVED this hotel. We had a suite that I could have lived in. We had two separate bed rooms, two bathrooms, a full kitchen, dining room and a living room that overlooked the Harbour. The window gave us a panoramic view of the opera house, the bridge and the harbour. Each room had a little different perspective but, with equally pretty views. The room was incredibly clean, all the beds, chairs, and sofa were really comfortable. I ended up even sleeping on the sofa one night and still had a good nights sleep. Before dinner every night we sat with a bottle of wine, some cheese and crackers just to look outside the window and enjoy the view. All the ferries, the opera house, the botanical gardens and the rocks were a short walk away. We only took a car once during our whole trip and that was mostly to get a feel for the whole city. We didn't get to swim in the pool although it looked awesome we were just too busy to go in. My only complaint is the concierge desk and the staff in general were not has helpful as I was used to in such a luxury hotel. They did give us maps, and help with directions but, it seemed like nobody was there over half the time. Plus the room had no information about the city at all. In the end It didn't really make much difference but, don't except the hotel to be the one to get any information other then a perhaps a map to the locations you already planned on going to. In my lifetime of traveling I ranked this as the second nicest place I have ever stayed in.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 10:00 AM