"Extremely warm welcome and an all-around great stay"
My husband and I stayed at the Radisson Blu Alcron Hotel in early November, 2016 towards the end of a month we spent traveling around Eastern Europe. We chose the Alcron at the recommendation of friends who had really enjoyed their stays there. We had an exceptionally good stay at the Alcron and would most definitely return there next time we are in Prague. We are members of several hotel programs, including Club Carlson’s, so it is not unusual for us to be greeted by name. But the welcome we received at the Alcron was so warm and personal; by far the most welcoming I can remember in a very long time. Jana, the Senior Guest Relations Manager, happened to be at the check-in desk when we arrived, and we chatted during check-in. She escorted us up to our room personally, and arranged to meet us in the bar a bit later so she could properly welcome us and give us her personal advice on how to spend our final days in Prague. For the rest of our stay, she looked out for us and made sure all was well, which it definitely was. Jana was not the only person on the staff to help. The Concierge was terrific when we asked about music and concerts, helping us sort through the many options. Learning that we had an early evening flight, a gentleman at the front desk offered to provide a later checkout even before I had a chance to ask. We did not get a chance to have a meal in the very highly rated restaurant there, but we did sample the strudel. During a month in eastern Europe, we sampled lots of strudel; on a tour we even got to watch professional bakers make some, after which we baked some ourselves. The Alcron's strudel was by far the very best! We like Radisson Blu hotels, and have had some terrific stays (I’m looking at you, Radisson Blu Gautrain, Sandton) as well a disappointing one (Radisson Blu Waterfront Cape Town) The Alcron in Prague easily joins my list of extremely memorable stays and personal bests, and I hope we will have the chance to return there soon.
"Amazing is the word"
We stayed at the Hotel for 1 night on business. One word sums it up “Amazing”. From when making a reservation till check out all the staff were so accommodating. The Hotel is well placed in the City and in a quite location. Rooms are very clean and have all necessary amenities to make your stay very comfortable. It will be my first choice when returning to the City and once again Thank You to ALL the friendly and helpful staff.
stayed here for 4 nights but ended up coming away neither impressed nor disappointed. very well located if you want to get to the tourist hotspots but i travel extensively and this hotel will be soon forgotten, nothing more nothing less.
"Excellent service, helpful staff"
Excellent service and helpful staff at this hotel. Our hotel room wasn't ready when we arrived, so we received prosecco while we were waiting. The staff were attentive and the rooms very clean and comfortable. We received a selection of chocolates and Alcron red wine on our first night to make our stay more enjoyable. Overall, one of the best experiences we had in 5 star hotels, warmly recommended.
So glad we found this hotel through the Carlson Club on our first stop on our first trip to Eastern Europe. Perfect location for sightseeing yet on a quiet street. Modern building in a historic neighborhood. The room was well furnished with luxurious mattress and linens--slept well every night. Convenient quick breakfast options, including Starbucks, a short walk away. Hotel staff arranged for our transport from the airport.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM