Great experience. Friendly and great Concierge!Comment of H. Nadim , Lebanon the 2016-10-31
"Good but can be improved"
We stayed there in last 2 days of 2016. First we have been given room in new building which as per the staff has better rooms and amenities. Contrary to that, room was very small, has view of AC ducts and was very small and cold. It looked like a left alone child in new place. You have to anyway come to old building for your breakfast and any info desk. The building are adjacent to each other but if you are there in winter season, and don’t want to buckle up just for breakfast, then choose old building. We requested for change and then shifted to old building. Old building is much better IMO, it was warm, and cozier. We had partial view of Bosphorus which was great. TV was ancient but we hardly saw anything, so it was non-issue. Breakfast menu was good. A wide spread, with plenty of local infusion and a great view of Bosphorus, what else you can ask for. I could imagine, the balcony being buzz point in summers, but in winters people went there to just take selfie. It is very near to bus stand and taxis are easily available, so plus point to this place. I personally felt, reception staff could have been more helpful in sharing the information on city and tourist places. Overall, it’s a nice place to stay at the bank of Bosphorus,; with some tweaks, it can be a great place.
"professionalism and warm hospitality"
It's my fifth stay here and that says it all .. great location as nothing is more relieving than waking up overlooking Bosphorus , warm and welcoming staff with notable care for details, once I came back extremely wet due to the heavy rain and immediately one staff offer me laundry service to my overcoat and send it back to my room without me asking . Not only that but staff at the gate usually ensures they explain to the taxi where I’m going and I find this very professional , a credit to the hotel for being so selective in his employee standard or very well trained ..
"Proffesional and friendly service"
Perfect location on the Bosphorus. Staff was always friendly, helpful and very proffesional. The hotel has a nice lounge and restaurant overlooking Bosporus. The breakfast buffet is very nice. I will definitely be back.
"Lovely stay in Radisson Blu hotel"
I did not have a room with Bosphore view, but on Anjelique. But no problem, because the hotel is very closed to the Bosphore, you can only walk esfgdhgjkrdhgjffhgfbfgdfrgzetegs
"Good hotel at a good location."
Stayed here for one night, The hotel is at a very good location, and the hotel is also good. NIce rooms . However i find there is always an issue with radison blu when it comes to check inn, It has happened to me in South Africa and now here as well, When you arrive , they tell you the rooms are not ready, and keep you waiting, And to avoid this, i always confirm my arrival timings, We had 2 rooms, one of the room had no complimentary water, We called the reception requesting for the water, We had a back and forth phone calls just over a bottle of water, they kept on saying they will charge as their records show the other room had water, it was a very small issue which should not have required long arguments, but yes they did give us the complimentary water. One of the room keys werent working, and we informed this to the room service guy who brought us water, He was very rude and just walked away saying thats not my job. Customer care should be your utmost priority. Otherwise the hotel is good and i recommend it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM