"A good choice"
The room service staff in particular were very accommodating when we had small special requests. The hotel is more appropriate for business than it is for leisure, having said that, my family and I were comfortable and enjoyed our stay. While this property is more expensive and is probably on the 50/50 mark on value for money but it is a very nice place to stay in Amsterdam. Even though it says great location it's tucked away a little further (to the city center) than we had expected.
Fantastic location, spacious room, friendly staff! Absolutely amazing. The staff were very helpful in helping us navigate to various places. Very close to everything and easy to navigate from. We dined here for Earth Hour which was magical. The food is simply amazing!
Decent business style hotel in a great location. Walking distance to all central attractions, central station etc. Rooms are clean and decent. Some (like mine) have a window to the covered courtyard - so no fresh air or sunlight.
"Poorly-trained staff and added problems"
Our recent stay at the Radisson Blu in Amsterdam was the most maddening experience I have ever had involving unprofessional and poorly-trained hotel staff, especially at a supposedly high-end property like Radisson Blu. The entire hotel staff has seemingly great difficulty with the concept of finding a way to communicate with a guest that doesn't involve insulting them, deactivating their key cards, or accusing them of financial improprieties. The front desk staff made an error and lost our check-in data. Claiming they needed to speak with us, they skipped right past slipping a note under the door or flashing the message light on the room phone – instead, they intentionally deactivated our key cards so that we had to come find them. The desk staff (and a trainee manager) then made the situation worse with a cavalier attitude and no acknowledgement that we had been inconvenienced or the validity of our concerns about the potentially-compromised credit card information. They also claimed that no other manager was available until the next day (when we would be checking out). I drafted an e-mail to an assistant manager (the only contact information they would provide). He then poured fuel on the fire by criticizing me for leaving the hotel without speaking to him (we were in a taxi to the airport before he arrived at the hotel), slandering me by suggesting that our early departure (9:00 am) was somehow an effort to avoid payment, and then inexplicably introducing sexism/misogyny into the mix by trivializing the conduct of “the two ladies” we had first dealt with. The hotel location is excellent, and the rooms are quite nice, except that many of their Business Class rooms are in an annex building that is only accessible with two elevator rides and a walk through an underground corridor that (depending on time of day) can be a gauntlet of tables and/or cocktail-imbibing convention-goers.
"Top Hotel for couple, 4 nights, super location, overpriced breakfast"
Good Radisson standard. Clean and well functioning rooms. Good location for any kind museum, boat trips, Consertgebouw, etc etcOverpriced breakfast, fortunately, because we had wast ppportunity to chose among alternative, super and charming cafes around the corner at a fraction of Radisson cost!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM