of TripAdvisor Travelers recommend this hotel
"Overnight stay for a concert"
Stayed one night here for a concert we were attending in the Empire. Lovely hotel, friendly staff and the room was very comfortable. I can't comment on the bar or restaurant or breakfast etc as we didn't eat or drink in the hotel but I would definitely stay here again. Car parking is also available at £9-10 per day.
Situated just 10 mins from the heart of the city, the hotel is modern and the facilities are what you would expect for the price. Less enamoured by service. Check in was impersonal with many staff in attendance (presumably portering) but only one processing customers. I would say that room cleanliness was poor because of the litter and belongings that weren't removed from the room before i arrived and the breakfast service was polite but yet dire. Ordered hot drinks weren't delivered and whilst in theory you could order eggs how you liked them, in practice you were restricted to scrambled eggs from the buffet. I challenge anyone to catch the eye of the chef!
In my experience I don't really expect a lot from Radisson hotels. The rooms in this particular hotel are extremely badly designed, not sure what kind of drugs the interior designers were on when they decided on the curtains here but feels like I've stepped into the 70s when I arrived. Food in the connected restaurant is horrible and over priced. Waitress hardly speaks English also . Bigger menu for room service than the restaurant lol. On a positive note the two reception ladies that checked us in were awesome and very welcoming. Would not recommend
"Fab location (for work!) "
Stayed here on a recent business trip and was only a stones throw from the place of work. Upgraded to a executive room which was very nice of the staff to do so. The room was very big and well appointed. It had all the amenities you'd expect and had a great nights sleep
"Sure it was only gas"
We stayed here for 2 nights, 'cause we were going to see a comedian in the Odyssey Arena. The check in process was quick and easy. We were upgraded to a 'Business Suite', which was an unexpected bonus (never been upgraded before). The room was comfortable, quite big, warm and clean. We had a small problem with the TV, which kept turning itself on when we were trying to leave the hotel. I reported it to the desk staff and smashed through his work demeanour when I whispered that I thought the room was haunted. The issue had been sorted by the time we got back to the hotel and the Maintenance guy called to apologise for the inconvenience. It certainly wasn't what I would have called an inconvenience, but I did enjoy the chocolates that we received with the apology. All the staff were friendly and helpful and I would have no issue staying here again. You have to pay for parking at the hotel, but there is a cheaper rate for hotel guests. We stayed Sunday - Tuesday and we paid £9.95.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM