of TripAdvisor Travelers recommend this hotel
Stayed for our anniversary over the wkend fab hotel attentive staff lovely breakfast warm cosy room with everything you would need couldn't fault this hotel or its staff in any way will be back hairdryer in the room which was very handy tea coffee and bottled water in the fridge staff at reception very good with information and directions breakfast staff lovely and very attentive all in all loved our stay wanted to stay longer
We stayed 2 nights here on a weekend getaway, and I think disappointing sums up how we felt. The hotel itself was really accessible and a short walk to the city centre and lots of great restaurants and bars. Our two night stay was not cheap therefore I think you expect a certain standard we were staying in a business class room itself which was nice and comfortable. Car Parking was free at the weekend also. The first night however was spent listening to children running around the floor above until the early hours, only to be followed by a couple in the next room having a domestic, someone vomiting and snoring. In fairness the staff were very pleasant and offered us a different room, a junior suite in a quieter area of the hotel. But it's just not what u expect to have to listen too when u book a break away.
"Pleasant Surprise "
Stayed on Friday night as a base for a theatre night. Was given a business class room which was very well appointed, spacious and very comfortable. Had espresso machine, fridge and coffee tray and some wine glasses and ice bucket. Simple things but not always provided. Free car parking also. Only niggle was inability to buy a drink at 11.35 if paying by cash, even though a resident. All in all a great stay in a very nice hotel. Recommended.
"Great room ...just a little out of the way "
Very friendly and efficient front desk staff. This business hotel in a slightly out of the way office park. The city is about 15 mins walk and a bit further for main restaurant area but we found excellent restaurants closer. Room was big with iron and nespresso machine. Breakfast buffet was decent but bar and restaurant were functional but with little atmosphere. I guess a typical business hotel.
"BIG DISAPPOINTMENT - BEWARE THIS HOTEL GIVES YOUR ROOM AWAY!"
Booked and paid £74 for a standard room more than 2 months in advance. Despite arriving early in the evening we were told they had no room for us; and that we were one of two! We booked a cheap rate through the hotel’s own website. Surely others booking through hotel booking sites should have been turned away first' We had been looking forward to this stay for weeks as we normally stay in cheaper hotels but this hotel was offering a similar price £74 for a standard room. We were given a room on the 4th floor. The maintenance engineer was unable to fix the heating in our room. So we were given a portable electric radiator. And the sink leaked. We had to mop up the water which leaked spilled onto the floor and out into the bedroom. Not my idea of 4* To be fair Susan who was behind the desk when we arrived did give us a free drink and free breakfast as compensation. And the staff at breakfast were very friendly and helpful. Management should have booked us a room in another 4* hotel as it was their policy to overbook. We will not be back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM