"Engagement Proposal Let Down!!!"
My partner and I booked a 4 day break in Berlin and due to all positive reviews on Tripadvisor, decided to book with the Radisson Blu Hotel. On first impressions, the hotel is stunning and is absolutely central to the majority of tourist attractions in Berlin. Unfortunately though the hotel didn't live up to my expectations. We stayed in room 6161 - a top floor room, expecting great views of the city - instead ended up facing directly into Amazon Customer Service call centre!!! The sink in the bathroom didn't drain correctly and overflowed quickly whilst brushing your teeth if you didn't pay attention. There were no dressing gowns or slippers in our room, yet other rooms appeared to have. Man in the spa really unhelpful. Be warned, the spa area is no swimwear. This should really be in the information pack in the room. I was witness to a man washing areas of his body with a scrubby brush that should never have been done in public. I would feel very uncomfortable if i had children. The bathroom door barely passes the toilet and so clatters off the side of the pan when you close it. The drinks in the lobby are extremely overpriced. 26 euros for two gins! You also have to fight your way through tourists taking pictures of the fish tank. In my opinion, people who are not guests of the hotel should not be allowed to wander around the lobby. Surely safety of guests needs to also be considered here. The main disappointment about this hotel was that my now Fiance, asked if he could propose to me on the balcony of the Domlounge in front of the fish tank - to which the reception staff refused access to and were extremely rude because it was for private business functions. Could have been amazing publicity for Radisson Blu but instead a complete let down. Radisson Blu could have been an amazing hotel but did very little to make us feel special on our short trip to Berlin.
"Weekend in Berlin"
Location excellent. View of cathedral from room amazing. Spotless, comfortable (with luxury complimentary treats) and most welcoming. Staff friendly and efficient. Breakfast buffet good. Bar lobby area very different with the Sealife aquarium. Stop for hop on-hop off city tour bus just outside. All in all delighted.
"Fantastic, centrally located riverside hotel"
Wonderful hotel with top notch facilities. The leisure area is well equipped, with a nice pool with resistance swimming feature. There is a steam room, two saunas, gym and spa area where you can get a massage. Bar and restaurant areas are very pleasant, next to the hotel reception area . The aquarium in the central lobby is a novel feature which you wont see anywhere else. The riverside location make for a peasant view, and the hotel is ideally situated for visiting the main sights of historical interest. We were here to celebrate our sons birthday and the hotel kindly left chocolate and birthday cake in the rooms as a surprise, nice touch we thought.... I had requested one aquarium and one city view room. We were given just what we asked for, lovely rooms located opposite each other on the 4th floor which gave uninterrupted views of the aquarium. All the staff were pleasant, friendly, efficient, knowledgeable and very helpful. The rooms were meticulously clean on arrival and every day after with the excellent room service. The bathrooms were a good size with good quality toiletries provided. I would definitely use this hotel again and would look at Radisson Blu hotels in other cities.
"Great hotel great stay"
Typical German efficiency from all staff. Multi-lingual staff everywhere. Hotel immaculate inside. Magnificent fish tank inside that has to be seen to be believed. Good breakfast had by us. Spa good and very clean. Happy to recommend it.
I had a great time in this hotel. I took the business room, and got a room with beautiful view of the cathedral. Breakfast was excellent, with a lot of variety yo shoose from. It was a special experience to see the giant aquarium in the lobby.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM