of TripAdvisor Travelers recommend this hotel
"Nice rooms and fantastic breakfast "
The rooms are big enough and modern designed. The breakfast is really lovely prepared and presented, I like it very much. Plus: fast, stable, free WiFi!!! Seems to be given, but most of the hotels really have issues with that. So thanks for that :-)
"Beautiful inside and out!"
We stayed here for the last few days of our trip to Germany. The staff was friendly and helpful and went out of their way to make a few changes for us. No extra charge for a view, which was amazing - overlooking the Planten un Blomen from the 7th floor! The Planten is huge park (I mean HUGE!) with areas of water features, gardens of all types, rose, succulent, Japanese, and more. Great food and drink in the hotel. Close to the train station and the airport.
At our arrival we were offered an upgrade to a business class room so we could save a few € along with the included breakfast. It was definitely worth it as the room was on the 24th floor with an amazing view on Hamburg and the Jungfernstieg. The breakfast buffet was also okay as you can find a great variation of everything (müsli, breads, milk -lactose free, 3.5, 1.5, or coco milk). Unfortunately we didn't use the wellness center and the fitness center as it wasn't up to our standards (we are bodybuilders) , but for people looking to stay in shape it's definitely enough ;)
"best location, good 4 star, nice view, easy parking"
i was for a few days at an event in the congress center, which is connected to this hotel. the lounge in the entrance was fro some days our meeting point. comfortable seats, nice service. the rooms, all good quality, nothing to complain. only one thing i wondered, was the info, that all rooms are soundisolated. because i heard sometimes some noise in the morning from my neighbours. but also not enough to complain. roomservice with a wonderful breakfast. the prices are not very flexibel, but its okay, for the fact, that you are in the heart of hamburg. right across the street you have tram and busses to all directions with short distances to the most attractions. not necessary to use a car. also they have enough parking places, shared with the congress centrum down under. altogether from the entrance, to the bar, breakfast to dinner, service to cleaning was full 4 star. i will come next time again, specially because of the good personal. very nice and professional people. i like.
The rooms are excellent - comfortable and clean. Bed is nice and firm and pillows are fluffy. Room lighting is excellent. Bathroom amenities complete for one's basic needs. Breakfast buffet has a good mix of offers, and wait service prompt. Reception service is friendly and efficient. Bar service could be better.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM