of TripAdvisor Travelers recommend this hotel
"Fire alarm at 0300"
Visited and stayed. Was really jet lagged and slept through the fire alarm ... as informed by my colleague the next morning ... clearly comfortable sleep and a nice room. Good breakfast and close to the centre of the city ... business like and polite efficient staff throughout.
Public areas were all clean and modern. But the room was crap. Toilet had brown stains (clearly visible). Tired carpets and dated decor didn't help. Not four star by any standards! The staff were all lovely though.
Our experience was a mix of positives and negatives: + check in was friendly and efficient + room was spacious and bed comfortable + room and public areas clean + friendly staff who make guests feel welcome - bar prices ridiculously expensive (€12 for 200ml of wine!) - wifi was very unreliable...at times very good and fast, other times, impossible to even get on (we were however compensated for that issue at check out) - shower ran hot and cold during use, which made for an uncomfortable showering experience
I spent one week here while attending a trade show. The reservations staff (Stephanie and Maria) went above and beyond with last minute room changes and answering any questions I had about the area. Carlos helped me order F&B items that I needed for the trade show and made sure they were available for pick up at the front desk. Sebastian (Front Office Manager) is THE BEST. I had tons of questions and needed help locating packages I had delivered and he helped me figure everything out. Also, all staff at restaurants were very friendly. I would definitely recommend this hotel when visiting Colgone.
This hotel is the best choice if u are attending the convention centre which is located next door. The hotel is well maintained and clean. Rooms are a good size with all amenities expected of a 5 star hotel. Aircon works well and the shower has great water pressure. Hotel service was friendly and fast.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM