Excelent service and fast. All my request and tourist needs were fulifilled to my satisfaction. The only thing was the noise insulation from the other room. Excellent hotel and well servicedComment of G. Eitan , Israel the 2015-12-14
Only had breakfast at the hotel which was excellent, plenty of choice and you could eat as much as you liked,. All staff were friendly and very helpful especially the reception staff and Piotr the bar supervisor. The location is excellent, we would definitely stop there again if visiting Krakow. Thank you PrestigiaComment of P. Beverley , United Kingdom the 2015-12-06
"Top quality, top location a 5* gem"
The Radisson is a real quality hotel that lives up to its 5 star rating. We were greeted by Adrianna on arrival, she was friendly, totally professional with perfect English, and a credit to the Radisson blu hotel. We were offered an upgrade to a suite on the 4th floor, the suite was lovely with a huge lounge, coffee table, 2 armchairs and a sofa, a comfortable king size bed, lovely bath / shower room, two 50 inch TVs, and an extra toilet & cloakroom in the hall way. Super views up to the castle from the lounge windows, and of the Planty from the bedroom. Even though the hotel is located on a busy road junction the room was extremely quiet with no traffic noise whatsoever Every evening, staff would place small chocolate gifts on our pillows. The breakfast was lovely, lots of choice of hot and cold food, juices, breads cakes and pastries, breakfast staff are always busy clearing tables and checking everything is running smoothly. We used the bar / lounge most evenings after eating out, for a cocktail and a few beers at very competitive prices. We now regret not eating in the hotel restaurant but on our next visit to the Radisson Krakow we'll make sure we try it out. Everywhere in the hotel was spotlessly clean, so a mention also for house service. This was our first stay in a Radisson Blu, but certainly not the last. A very pleasant experience on our first visit to Poland. and one we'll repeat in the near future.
Radisson ' s service can be improved in The check in more fast to reach the best . Excellent all others services . Lovely breakfast and dinner in the restaurant. Good position in the City very near to market sqare
The room was big and clean, the staff was friendly and the location was excellent. Walking distance everywhere, we only used public transport once. Krakov old town is a compact one as you can experience it on foot. The only thing I would not recommend is the breakfast, if it is not included in the room price. It was far too expensive, so the value for money was poor. At that price you can get a much more delicious breakfast in Krakov, as the city is fairly cheap.
"High quality hotel"
The hotel is perfectly located at the edge of the old town. The rooms are comfortable with all facilities required. Very good bed, guarantees a good night. Complete breakfast available. Excellent Wifi! Very friendly and helpful staff.
Excellent facilities and location. Friendly and helpful staff. Hotel very comfortable - will definitely revisit. Market square easy walking distance where there are plenty of restaurants and loads to do and see loved Krakow!!!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM