of TripAdvisor Travelers recommend this hotel
I arrived at 1am, and still had a good check-in service and the staff helped me stay longer the next morning to get some rest for the next business trip. It i very close to the train station going to Suzhou.
I will continue to stay in this excellent hotel due to the friendly and professional staff, excellent restaurant, great location, and comfortable room. I love the executive lounge that provides a quiet environment for meeting and social activity with nice snacks.
"Very Nice Hotel But Not Ideal Location"
The hotel itself was very nice. We were traveling as a family of four and they were able to get us connecting rooms. The rooms are designed for business travelers and are well-appointed, and the breakfast buffet was good. It is a 3 minute walk to the subway station, which is easy to use. However, this hotel is not close to the tourist sites -- by taxi or subway, it was at least 40 minutes each way to the Bund, French Concession, Museums, etc. Given this inconvenience, I would probably would pay a bit more to be closer to where all the sites are. By the way, the city ordinance now requires that all hotels in Shanghai be smoke-free!
I've been coming back to this hotel since 2009 and stayed over 800 nights so that tells already a lot. Nice staff and things work and especially Anna's team in business class always makes my stay a pleasent and easy. Highly recommended
"Warm welcome from the staff"
It is nice to arrive at a hotel and get a really warm welcome from staff who know what they are doing. Hotel location is ok and surrounded by plenty of shopping areas. Had lunch at the Chinese Restaurant on the 3rd floor and the meal was very good and reasonably priced. I didn't stay in the guestrooms but did have a look at a room and it was nice and clean and welcoming.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM