Asked for a room with a view and on a high floor - got upgraded to Business Class. Excellent service!!Comment of H. Julie , Norway the 2015-09-07
Hotel in ottima posizione ad un massimo di 2 km da ogni attrattiva della città' Accanto alla metropolitanaComment of M. Giacomo , Italy the 2015-06-15
"Radisson Blue Hotel Shanghai."
I travel to Shanghai most months and I have to admit that the Radisson Blue Hotel makes it a visit to look forward to. The hotel is as popular for people on business as it is for regular tourists. The rooms are all quiet, comfortable with a high level of furnishings and all very generous size rooms. This helps mark the Radisson as being in a different league. The best part of the hotel has got to be the 35th floor Business Lounge that I feel incredibly lucky to have access to as you get complimentary breakfast, tea and coffee throughout the day and alcoholic drinks in the evening. There are also some delicious little "finger sized" snacks in the evening. The food in the 35th floor lounge is at the same high level that I have come to expect from the other restaurants in the hotel. What makes this lounge more special is the polite and highly attentive staff that take care of your every need. Ben Blackwood, who is doing a placement from his university degree course, is outstanding in his customer service skills. Nothing is too much trouble as he genuinely enjoys his work. It is not very often that I meet a young gentleman with so much enthusiasm and desire to put the customer's experience at the fore front. He will go on to greater things without any doubt. I think that Radisson as a group would do very well to keep Ben's services as he exactly what we look for in the airline industry. You will not be disappointed if you stay in this hotel. It is great value for money. Thank you. Tom
"Service was good"
I just check out again from Jan 17 - Jan 19 out so I think keep on this stands and yes the hotel drop off to trainstation the driver so nice and helpful so, if I'm on my business trip I will go back to stay on your hotel agin Thanks a lot
"Nice Hotel, friendly staff, perfect place"
Nice Hotel in the middle of Shanghai. Friendly staff while check-in and check-out. The room was small, a bit used and old looking. Nevertheless it was clean. From the ninth floor, the sight was also not that good, but o.k. The restaurant was great and also the sky dome bar on the 47th floor. A fantastic, view, good wine offers and a nice live show. All in all a good hotel for a short stay. In my case over the weekend. For a longer term I would prefer something more new.
This is a very good hotel, with a great location. Facilities are beautiful, and the staff is very helpful,and kind.The General Manager himself (Mr. Finlayson) is constantly overseeing the operations,greeting guests, and making sure everything goes well. I would like to specifically give my thanks to John Zheng, the Concierge. He is very helpful, very efficient; he helped on many occasions -this time and before (I stayed at this hotel 4-5 times before). He is very knowledgeable, fast, kind and helpful. People such as him are the soul of a hotel.
"Great place to stay"
The room is perfectly comfortable. Staff are really friendly and helpful. Please give a tap on shoulder to John Zheng for his extra mile in making our 1st trip to Shanghai enjoyable and memorable. His suggestion and his help really made a big difference to the group. Location is good. Its also near the Metro. If the pool was warmer consistantly in all the pool area, the pool will be better. Price is affordable but if there are lower & have promotion room, it will be better value. Appreciate to look at the deposit policy, as the payment is being lock, appreciated not to take the deposit as the same amount of number of stay day. This is not convienient for the customer as the actual amount of stay has been block (paid via credit card). My suggestion is just only take 1 day extra or none from customer.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM