of TripAdvisor Travelers recommend this hotel
"Great central position"
The central position is why we booked here, being opposite the main train station, opposite the Tivoli gardens and near other amenities such as the tourist information office .The hotel itself is interesting art deco design on the ground floor and services are pretty much similar to others of the same chain. The reception staff were excellent though. Pro active, knowledgeable and helpful to a person with nothing too much trouble. Even a very ordinary traveller such as me was made to feel at ease and welcome. The hop on hop off bus departs for its tours at the side of the hotel.
"Great location - Good hotel"
I had a nice (1) night stay after a cruise. The location was perfectly located downtown, and across the street from Tivoli gardens, if you are interested in entertainment in an amusement park. Otherwise the main shopping street is right outside the door as well, with every popular shop and then some. The shopping street was pedestrian only, which was over a mile long. There was a wonderful high-end department store mid-way down the street with an excellent roof-top bar and restaurant on the top floor. There were a few pastry shops close by as well. The décor of the hotel was modern, as depicted in the photos, with decorative lights in the headboard. Copenhagen is a lovely town with lots to see, and I will return again and most likely stay in this hotel.
"Waste of money and far from announced 5-stars"
- Bad experience - will NEVER go back. - Hotel management does not respond to requests from customers. - Internet booking more than a month before with a message requesting 2 rooms on upper floors towards Tivoli - did not receive any reply. - Was given 2 rooms on 8th floor – out of 20 floors!! - Extremely dirty windows - unable to see the city during night time. - TV advertised "100% satisfaction or no payment" - EMPTY words. - Staff with a fake smile, nothing but lame excuses, only thinking of how to get rid of a complaining customer and the sentence "we cannot do anything" repeated over and over again. - Compared to 5-star Kempinsky at St Moritz and 4-star Hotel Stefanie at Vienna - Radisson is nothing. Only thing Radisson has to offer is incompetent staff, extremely poor service and the name of Arne Jacobsen. - Only good thing was the bed.
The hotel is located a walking distance to the train station and also a walking distance to Tivoli. The rooms are very clean and nicely decorated in a modern way. The staff are very friendly and the breakfast is very good.
"Very well placed hotel with a very cool Scandinavian design"
Very well placed hotel with a very cool Scandinavian design. I can recommend it especially for design connoisseurs. Walking distance to all major sites in the city and very close to Tivoli and Stroget.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM