of TripAdvisor Travelers recommend this hotel
"Really Ordinary and Overpriced MARVELLOUSLY MEDIOCRE "
Service poor. In renovation and terrible bar services. Poor attention to detail in servicing rooms. AC not operating. Noisy location. No real meaningful restaurant. Inattentive staff. Concierge not knowledgable when requesting information. PATHETIC OVERALL AND OVERPRICED WITH NO BREAKFAST INCLUDED. Do not use this hotel: marvellously mediocre.
"Good business hotel "
Stayed here for two nights - staff were really good , rooms were good but not at a super high standard ( but good enough ) Location is excellent in the city - good access to the hotel gym also Overall I would stay here again when back in Copenhagen
"Breakfast at Alberto K"
I have had weekend breakfast few times in the past at Alberto K. Most recently on Saturday 18/03/2017 and before that in early 2016. You have a great location and an even greater view of the City. And you used to have a breakfast buffet that rivalled the best of the Radisson experience - like I experienced in Gothenburg, Stockholm, Curitiba and Cape Town in recent times. So what happened''' The service was great, but the food was sub-standard. Sliced cheese with no taste, Brie with no taste, bacon that looked like it was cooked yesterday and sausages with no taste. Smoked Salmon absent (a signature dish of Radisson Blu) and so-so bread (another Radisson Blu signature dish of the past). If you want to promote yourselves as a 5-star hotel, then you need to provide 5-star quality - which was absent this weekend.
"A disappointing offer from Radisson Blu despite the excellent location"
I stayed two weeknights at the Radisson Blu Royal Hotel Copenhagen. Just across the street from Tivoli Gardens is what should be a flagship Radisson Blu property in one of Europe's great cities. Instead, there's a dated hotel that squanders all that the location can offer. The room offers that Danish style that the world loves, but it's a sterile offering. A curious thing to note is that my Concierge Elite upgrade from a family room was to a junior suite of the same dimensions and amenities but featuring a twin bed rather than a queen. Upgrades should not be downgrades, so I declined it and stayed with the room that I booked. Underground parking is so cramped that it requires the greatest driving skill to enter and to exit without scraping your vehicle and the others around it.
"Passed its best"
The last time I stayed at the Royal it was the SAS Royal Hotel and the airline were so proud of it you could even buy furniture and fittings from the hotel in shops and I remember in the days before smoking was outlawed buying a very nice ashtray on the airport bus, which for many years held paperclips on my desk. Whatever happened to paperclips' The Royal was really something in its day; forget Starck, Arnie Jacobsen designed everything in the hotel - down to the aforementioned ashtrays in the late '50's and when the hotel opened (1961 or thereabouts) it was a classic of functional/brutalist architecture. Straight angles, flat roofs and slabs of concrete plus lots of empty space really need good architects and exceptional care. Jacobsen’s first design in Copenhagen is the Stelling house on Gammeltory which was originally designed as a paint shop and that has not, in my opinion, aged well. Neither has the huge slab of concrete that is the Royal Hotel. It dominates the central section near the railway station (the hotel is very central) and overlooks the Tivoli gardens. While it feels lighter than some of those eastern European tower blocks built during the 1940’s and 50’s it has that brutalist look and on a purely aesthetic view on a grey March day when sleet is in the air all that grey concrete can feel oppressive. To counter that Jacobsen designed high, big public spaces but once again on a cold grey day they can seem more like airport terminals that hotel spaces! And that is the problem with functional architecture. It does not give you the sense of drama of a 5 star hotel, so don't stay in the Royal if you are expecting over the top luxury, decadence or over stuffed armchairs. Though talking about armchairs the hotel still has some chairs, which Jacobsen called "the number 7" and if you don't know what I am talking about it’s the chair Christine Keeler used for her naked photo shoot in the 60's. Functional architecture has to be really, really good to work. While not my bag I can appreciate Jacobsen's work but the place was desperately in need of a facelift both inside and out. However because Jacobsen designed a whole entity tampering with any one of the million design choices he made is bound to reduce the whole. And, by the way, when I was there renovations were certainly on-going on a significant scale with no mention on the website that this was happening. It would have been nice to be told when booking that work was going on which meant we could have found elsewhere to stay, or they could have reduced their really rather high prices for what you are getting. As it is, when we were there we had to use the temporary bar and we only went in once as I really don't want to mortgage the house to pay for a bar bill. The hotel staff we found not brilliant - though there were some gems amongst them, on the whole they were slow and uninterested. Food again was expensive and not of particularly good quality. The rooms are really rather dated now and the only thing that holds up well is the bathrooms but even here the grout could do with a good clean! The lifts seemed to a bit erratic, along with the air-con but I assumed this was to do with the remodelling as on previous visits it had always been good. On the positive side the central location is good and it is good to see that Radisson is investing in upgrading a design classic of its day. And that is its problem; it was a classic of 1960’s design but time and expectations have moved on. When I used this place regularly in the 1980’s and early 1990’s it was the epitome of “cool” which then became a sort of museum to Jacobsen. Neither of which is wrong, but it just feels out of place a bit now and certainly not the epitome of cool! What I had forgot (or didn’t notice 30 years ago when labels were more important) was how poorly the central design concept worked in the fact that this is a hotel and needs public rooms that work and how a big hotel like this needs more drama, more restaurants and more work done on the basics. In one respect it would be quite interesting to go back when renovations have finished to see how the new design team have squared that circle, but on reflection I don’t think I will bother. I really don’t want to spend another night in a museum to functional architecture and design. I want decadence, over the top decadence and I doubt it will be found here.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM