of TripAdvisor Travelers recommend this hotel
"Site seeing "
Hotel is set over looking the beach so in ideal locations with local bars and resturants near by. The staff were very helpful with tourist information and best ways to travel to attractions. The hotel pool area is lovely and bar around pool area towels are provided. The buffet breakfast is superb with plenty of selection for all ages. The room had sea view. Very quiet with settee and kitchenette type area. It is starting to look a little dated but still clean and comfy large beds. Definatley recommend this hotel.
Good location. Excellent, helpful and very friendly staff. Lovely breakfast. Rooms are pretty well equipped, but rather dated and very, very damp. You cannot fail to miss the smell as soon as you enter the room; previous replies from hotel management to posts mentioning this serious flaw acknowledge this, but the promised work clearly hasn't been done and being just across the road from the beach, opening the balcony door doesn't help. The airconditioning worked, but there was no heating. This really needs to be addressed as a matter of urgency, or guests won't be returning. There are a number of better, more modern properties in the area. The elevators have a secure card system with a serious flaw; if someone uses their card then anyone can press the button for a lower floor and it will work. Not good, more so as the entrances to the elevators are out of sight of staff in semi open corridors and can be accessed directly from the underground parking garage. The security cameras in some of the elevators are clearly out of service. All in all, pretty bad. Time for management to live up to their promise and get renovating. Then and only then will this be the hotel it should have been all along and worth staying at.
Fantastic hotel , ocean view .staff are very welcoming , rooms are spacious .breakfast was fantastic even for me as Muslim . room service were very neat wifi was fine sitting in the living or the balcony watching the ocean was so relaxing also was walking distance to IFSO congress in Windsor
"great welcome....great hotel...."
Even if I saw a few review re.hotel tired, I thought the staff, specially the front desk, were absolutely brilliant....always with a big smile, ready to help.... a well needed refurbishment seem to be already on the way, so a bit of patience is required...the level of customer service was 110% professional..and kind of make you forget the work taking place....well done to you all..(Filipe, Roberto, Saulo and the rest of all the team)...a smile can always save a situation and you guys are certainly a credit to Sheraton.... Frederic S.
It's true what others have said the hotel needs money spent. The rooms all have a wonderful sea view we had a kitchen area too Breakfast has a great selection and egg station What you can't fault is the location and the staff
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM