of TripAdvisor Travelers recommend this hotel
"Really nice hotel"
Only stayed for one night, but room was lovely. Very modern with a great view. Breakfast plenty of choice, helpful staff. Location oppesite beach and not far from airport was good. Only downside for me, no bar.
Excellent service and amenities. Friendly and always helpful. Hotel is across from the beach and a short walk to a grocery store and very nice restaurants. Thoroughly enjoyed my stay there and would certainly stay there again.
Outstanding view for Boa Viagem beach. The hotel was under refurbishment but has not affected us at all. The best staff ever, everything they can do to make your perfect stay there, from de valet park, reception, waiters, housekeepers, porters, managers. The room and bed are unbelievably huge, trust me you will be impressed when you get there! However, our room was not revamped but it was not bad. Excellent breakfast, sandwiches and drinks.
Was there to for a short weekend getaway and the hotel was generally adequate. it is a 40 plus story building with 8 rooms per floor. If you are in room 1 you will have a great view of the service/laundry area of the apartment building next door with just a sliver of a view of the beach. Room 2 is more beach and less neighbor, but room number 3 thru 8 have the best views of the beach. My room was huge, but the furniture was very dated. There was a sign in the elevator that the hotel was going thru renovation and I am assuming my room was not renovated yet. The bed is made of two US Full size mattresses push together and the mattresses were in "stiff" competition with the tile floor on which was harder. My biggest complaint o about the bed was that the sheets and duvet were not designed for such a large bed. It looked like they used king sized top sheet and cover, but they just weren't enough as the sheet barely fit to the edge of the bed. The bathroom was OK, but the hot water was only warm if anyone else in the hotel was taking a shower. We came back extremely late one night and that was the only time I had water hot enough that I needed to mix it with cold. Also the water pressure went way up versus ok pressure the other times. The included breakfast was very good and had many choices. And the restaurant staff refreshed the selections regularly. The hotel is located directly across from the beach and has several restaurants with in short walking distance. As long as you stay on the Avenida Boa Viagem and don't wonder onto the darkened beach or into the neighborhood behind the hotels it is safe to walk from the hotel to these restaurants at night. During the day the entire area is very safe and it is OK to walk on the beach and to the neighborhood businesses.
"Large rooms need refurbishment, local staff need training"
First room I was in had the shower head explode and the room flood. Staff said they would clean up water (at 10pm), but I had to ask for my room to be switched when it became obvious this would be a long process. Was there for a conference and the ladies room had 2 functioning stalls (of 5). Asked if there was a local place to get a massage, and they handed me a number--no offer to call and book or to assist. As mentioned in other posts, rooms are large and clean and across the street from the beach (complete with sharks--which is clearly NOT the hotel's issue), but in desperate need of re-furbishing. Breakfast is lovely and the fruit is fresh and delicious. Just don't expect the Radisson level of service.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM